Community resources
Community resources
Community resources
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- Tag: jira-service-management-data-center
Tag: "jira-service-management-data-center"
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The files from the Kepler fields cannot be downloaded on the applicant portal in Jira Data Center. Permissions for the applicants have already been attempted in the Kepler fields and in the Jira sche...
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Tried a lot of my old code and what ChatGTP and Gemini offers. In general the latter two messes around regarding the API's that seems to have changed quite a lot around "OrganizationsQuery" ... Doe...
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We are a healthcare organization who tracks PHI in our Jira Issues - but needs to hide it from Jira Agents unless they need to view the information to do their work. We are looking for a solution th...
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Hi, I want to hide options of a single select field based on the customer request type on portal create form. The field options should vary depending on the customer request type. When we open the...
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Hello, I'm looking for some help with setting up group approvals for requests. I'm new to JSM (data center) and trying to understand the best way to do this. Scenario: The overall goal is to have ...
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Hi, I am having trouble setting the Jira status to "In Progress" after a confluence form is submitted. I did add a transition field with the id of "In Progress" but even when I submit the form...
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We are attempting to implement Proforma forms to existing issue/request types. While I can get the form to appear on the Customer Portal, but it appears below all the activity and comments.&nb...
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In my workflow, I have screen that appears when an Approver hits the approve button. The screen allows the Approver (who is in HR) to add salary information. This user has Admin rights an...
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Hello community, as some of you know, I am not big fan of cloud, so I spent little bit of investigation, but I am stuck and got different project to work on. One of my ex-clients reached me...
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Dear all, We are actually review a process for handling the best approach to manage different level of support when an incident is reported from Jira Service management Usually L1 support are Agent...
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Dear ALL, I would like to code an automation rule where the trigger is When: Version updated My question is: which is the syntax to use under the "More options" of this trigger, called "Version na...
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I want to create a set of sub-tasks using JIRA AUTOMATION based on labels. The task sets have tasks in common. There are four labels in total, with 3, 4, 16 and 22 sub-tasks respectively. For LABEL...
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I could not find a documented limit of the number of Confluence linked spaces in a JSM project, but I can not add more than 10. I get a message "This project has reached the limit for linked spaces"....
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Dear ALL, I understand that a work-around about the current Jira DC lookup limitation over custom fields is to code an automation rule with When=Scheduled and then select the bulk option. My questi...
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Hi, I'm trying to use a Automation for Jira branching rule for when two Jiras are linked together across different projects, checking for a value in the first project and then updating the sec...
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Hi, I’m struggling with a Custom Field filter in Jira. We have "Personen" objects, which contain attributes like "Einsatzbereich" (which points to another object type) and "User" (which points to a ...
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Hello, I have 6 subtickets inside the parents and I want to have a progress bar.how can able to implement it in jira data center? Best regards B.T
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Hi, There is a particular request type which should be created by a specific user group. The request is created from the portal. We have created a scripted validator but that is not working. The ...
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Доброго дня! Підкажіть яким чином можливо додати поле Request participants: в Issue Security (рівень безпеки проєкту) - в поле "User custom field value"
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Hello, Community! We're pleased to announce that Jira Software 11.2 and Jira Service Management 11.2 are now available. For more details, check out the Jira Softwar...
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Dears, I want to send Jira requests attachment as base64 format to external system I already have scriptrunner is there any hope to be able to send attachment to External API through listene...
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Is there a log to show the outbound emails or notifications generated by Jira? I have two users that do not receive notifications when we send them a task where as everyone else does. (Jira Data Cen...
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I have a project in JSM with only 1 request type that is completely proforma with custom fields and a bunch of status/approval throughout the workflow. This request is not managed by any agents so it...
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Behaviour‐script filtering cascading select field working in Create screen but not in Customer Porta
Hello Atlassian Community, We are using Script Runner for Jira (Data Center v10.3.3) with a behaviour on the “Request” field (customfield_15701) to dynamically filter the parent values of a ...
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Portal behaviour issue with “Request → Category-Subcategory” cascading field update in Customer Port
Hello Support Team, We are currently using Jira Service Management and have configured a custom field named Request (radio button) with options such as Packaging and Test. Based on the selection in ...
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