Atlassian Automation

Hi There, I was going through the IQL documentation page of Insight. There are some more reference links available on the bottom of page. Read about where to use IQL   Page: Insig...

• automation
• cloud

Hi,  I am looking to add a field to the closing screen of a service desk issue, where the customer support provider can input the approximate amount of time he worked to resolve the issue.&nbsp...

• custom-field
• field

Hi everybody, I'm desperately trying to update the Epic Link field using a regex that returns a smart value. Only, when I run the automation, I get an error of (gh.epic.error.not.found)   The...

• automation
• cloud

I have an upstream system that calls an Incoming Webhook where the JQL looks for a match of the incoming data with a pre-existing issue in Jira. It works great if the record exists. But I want take ...

• automation
• jql
• webhook

I have integrated JIRA with Gitlab and trying to raise issue in JIRA using automation when build fails in Gitlab. Please find the images for the rules created for JIRA automation. But I am not able t...

• automation
• gitlab
• integration
• jira

TL;DR: Is there something about the Manual trigger that provides more access to information about the issue, as compared to the Issue Updated trigger? Details: I'm trying to set up a Automation for...

• automation
• cloud
• secure-fields
• trigger

Hello, Do you know please if we have a way to put in a mail created by jira automation linked pages of a Sprint?   thanks

• automation
• cloud

Automation for Jira version 7.2.8: I am creating a  rule to create 6 sub-task issue types when a Story issue-type is created.  I start with the Issue created trigger.   The co...

• automation
• server

Is there a smart value that captures the Epic estimate that is found on the epic panel? My Goal is to set this value on the Epics Story Point field.  I know its not really that practical but ou...

• automation
• jira-misc-workflow-extensions

1.We have an automation rule to update the Request Type (based on the issue type)  when a status changes and the Request Type is empty. example: Type=incident then update requet type to "Get I...

• automation

Hi there, I recently found a way to create a Jira template utilizing automation. Essentially, every time I create a new Epic, I ask Jira to automatically generate a bunch of issues using the When is...

• automation
• link
• template

We are setting up a federated Jira instance with two data server versions of Jira. We are curious if we can set up an Automation for Jira rule to trigger an update on an issue in one Jira project bas...

• automation
• federation
• issue-link

Hello, I am using Jira Server. I need to create an automation where I create a ticket in one project, project A. There will be an ID # on the ticket (which will a free text field).   I also...

• automation
• jira-server

I'm looking to create an automation in two separate projects in which one field in project A has an allocated resource ID # (the field would not have a set context, as the ID #s could go on and on).&...

• automation
• app
• jira

Hi, We've got an Automation rule which saves the email address of a customer to a custom field upon using our online form. This part works fine. The part which is giving an error is when we want to...

• automation
• custom-field
• customer
• email

Very simple rule execution for when a "sub-task" is created; if the Assignee is blank, then assign to the Reporter: However every time this action occurs, Jira will send out email notifications ...

• automation
• email
• event
• issue
• jira
• +1 more tag...

Hi All, I am using the Jira automation to sum the logged hours (worklog). Trigger is an issue worklog update. Now once the worklog is updated (worklog update trigger) for an issue, I want to sum up...

• automation

Ive created a rule using the Github Webhook with the "Pull Request Reviews" and "Pull Request" events selected to automate the process for moving the JIRA issues to "QA" when a pull request is "...

• automation
• webhook

I'm looking to setup a customized automation rule in Jira service desk, below is the criteria: Triggered: when an issue is created  If: Work-effort type = "yes' Then: Update Priority to 'High...

• automation
• cloud
• jira-service-desk

When issue A is linked to issue B, I want to grab a custom field from issue A and add it to issue B's description.  I've read and re-read the advanced field editing documentation but receive an...

• automation

Hello, I created 2 automations to update the Epic story point field with the sum of its story points after an update on one of the stories. One of automation is to update the story point field and t...

• automation
• cloud

Hello, Im attempting to add an automation rule that will have a branch condition JQL to get issues in epics linked to the 'trigger issue'. The JQL leverages ScriptRunner JQL functions and it in...

• automation
• jql
• smart-value

Hi,  I am looking to enable automation that will update a custom field on a parent issue with the date that the first linked child at the story level is transitioned from To Do to In Progress.&...

• automation

I found something similar to this, but there was no answer in a year https://community.atlassian.com/t5/Automation-questions/Create-clone-issue-when-project-name-is-smart-value-dynamic/qaq-p/1494344...

• automation
• cloud

I'd like to count issues: WHEN an issue transitions to In Progress AND there are more than 8 issues already In Progress (count these) THEN send a message    Should I be using this? {{...

• automation