Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,369,340
Community Members
 
Community Events
168
Community Groups

Automation to Track WIP

I'd like to count issues:

WHEN an issue transitions to In Progress

AND there are more than 8 issues already In Progress (count these)

THEN send a message 

 

Should I be using this?

{{lookupIssues.size}} greater than 8

2 answers

1 accepted

1 vote
Answer accepted

Hi @Fred 

I cannot tell if you are on Server/Data Center or Cloud version, so...

Lookup Issues will work for Cloud version, so your check on the size can work with the JQL you supply.

For Server/Data Center, you may want to try a scheduled rule instead so you can check on {{issues.size}}

And regarding WIP measures, we also use automation to track Age of WIP.  Here is a how-to for that rule.

Best regards,

Bill

Gotcha; Please try a rule like this to send a message when issues are moved into progress.

  • Trigger: issue transitioned, selecting all of your in-progress status values for To Status
  • Action: LookupIssues on JQL, inserting your project name
project = myProject AND statusCategory = "In Progress"
  • Advanced Compare Condition: {{lookupIssues.size|0} is greater than 7
  • Action: send an email... or post a slack message... or...

Please note: by design JQL lookups inside of rules exclude the trigger issue, so I lowered the condition value to 7 for the condition test.

Amazing! This works perfectly, and it gives me a whole new avenue to explore.

Like Bill Sheboy likes this

Fred, I am glad to hear that helped. 

Here is a related suggestion for improving WIP management that you may want to watch: https://jira.atlassian.com/browse/JSWCLOUD-21297

It's Jira Software, Cloud version.

I'm looking for a way to 'count' issues and not expressly finding it.  

This....I've tried using the Jira javascript charts gadget, but the "Count of Issues" will not support a daily count between 2 different dates.

 

What it only ends up showing is how many things TRANSITION into a particular state (per the query), but it doesn't keep a count like a Cumulative Flow Diagram might demonstrate.

It's almost as if this "Daily WIP count" should be obvious, especially for those using Kanban or strictly flow-oriented process workflow.

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events