Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Automation for Jira - Automation to link tickets with same field value

I'm looking to create an automation in two separate projects in which one field in project A has an allocated resource ID # (the field would not have a set context, as the ID #s could go on and on). 

Once I set the resource ID #, I would like to set up an automation to link it to another project ticket where the same field has the same allocated resource ID #.

Is this possible with automation? Can anyone give me a recommendation on where to start?

It is much appreciated!

Thank you!

1 answer

1 accepted

1 vote
Answer accepted

Hi @Adrienne Sluss 

Yes, this is possible.  Please note that for global / multi-project spanning automation rules, there are licensing limits on how many executions you can have per month.  These sources explain how that works for the different levels.  I cannot tell if you are on the Cloud or Server/Data version, so I'll assume Cloud for now.

Now, how would you do implement this...

  • Create an automation rule triggered on a change to your reference ID # field
  • If there was a prior reference ID # value, you probably want to remove the existing linkage
  • Using Jira query language, JQL, search to find the matching issue with the reference ID #
  • Create the link

To help you get started, here are some example rules and documentation sources.  If you need more help, post an image of your rule and the community will help.

Best regards,

Bill

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira

Do you use Jira Cloud with Microsoft Teams?

Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...

401 views 2 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you