My company email address has changed, and I no longer have access to the old email address used to create my account. How can I update my account with my new email address?
Hi @abdul wahab,
Welcome to the Atlassian Community!
If you’re still logged in to Trello, you can update your email address yourself. Just visit id.atlassian.com/manage-profile/email, enter your new company address, and confirm it using the verification email sent there. You won’t need access to your old mailbox.
If you’re already logged out, your IT team is a great first point of contact. If your company manages its Atlassian accounts through an organization in admin.atlassian.com, an organization admin can update your email for you.
If neither option works, you can reach out to Atlassian Support and let them know you’ve lost access to your old address. They’ll verify your identity and help you recover your account.
Change the email address: https://support.atlassian.com/atlassian-account/docs/change-the-email-address-for-your-atlassian-account/
Contact Atlassian Support: https://support.atlassian.com/contact/
Cheers, Martin
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