I created an issue type Epic, I put the status "Backlog" and when I go on my kanban board, I don't see my issue. Why?
Thanks
Hi Manuel,
In a team-managed space an epic doesn't show as a card on the board, whatever status it's in. Atlassian's KB says so: "Performing these steps in a Team Managed project does not make the Epic visible on the board. Here you need to use the Timeline or Epic panel to view the Epics."
On the board I'd use Group > Epic, which gives each epic its own lane, but only once it has a child work item on the board. From your screenshot yours has none yet, so it won't appear until you add one. The epic is listed on the Timeline and in the List even without children. The Backlog view also has an Epic panel under View settings, but once you add that view, anything made with the Create button at the top lands in the backlog and has to be moved to the board, so I'd only add it if you want a backlog.
I checked those names on an English test site. Your French labels will differ.
Hi @Manuel Allamellou !
Please check kanban board filter. It looks like epic type is excluded.
Regards, Seba
Hi @Manuel Allamellou,
If you want Epics to show as cards on the Kanban board:
Hope this helps! Liam
Hi @Manuel Allamellou ,
One more thing worth checking is the status mapping under Board settings → Columns.
Since the Epic is currently in the Backlog status, make sure that status is actually mapped to either the Kanban backlog or one of the board columns. If it appears under Unmapped statuses, issues in that status won't be displayed on the board/backlog.
More details here: https://support.atlassian.com/jira-software-cloud/docs/configure-columns/ 📖
Cheers, Tobi
Thank you for your answers but it still doesn't appear in the Kanban…
Could you let us know whether your space is company-managed or team-managed?
The option to display Epics as cards on the Kanban board is only available in company-managed spaces, so this will help us narrow it down.
To check, go to Spaces in the sidebar, then click the More actions button next to your space. The options there will show which type it is.
Best, Liam
Hi @Liam Do - DevSamurai,
My space is Team-managed, that might be the problème. Thanks for your help.
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