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Hello Higher Education Community!  We wanted to share some background for this group and begin a conversation as to what sort of topics we’d like to tackle in our meetings.   Historical...

• Article
• community-events
• higher-education
• requests

We’d like to welcome you to the new Higher Education Atlassian Community!  I’m Matt Spangenberg, a Lead Software Engineer with the University of Texas at Austin.  I am the administrator ...

• Article
• colleges
• higher-education
• universities

Update Jan 2026: We are currently pausing the opsgenie migration office hours program due to low turnout. We are hoping to launch this program again in the future. If you benefitted or would benefit ...

• Article
• opsgenie-migration-office-hours

Interviews can be one of the most challenging parts of the job seeking process. We want to put our best selves forward and also start to evaluate the employer we’re interviewing with - and it’s impor...

• Article

Hi Whiteboards Users! Are you involved in planning or ideation sessions at work? We want to hear from you!  What's Involved: Sessions are 1 hour and conducted over video-conference (Zo...

• Article
• confluence
• confluence-cloud
• research
• whiteboard

Check out all of these great resources from the Jira Product Discovery team! Below you’ll find resources organized by team: All teams Product Management teams Engineering teams ...

• Article
• jpd

Hello, friends! We love the supportive, engaging and helpful Community that you all have contributed to 🫶. Thanks to you, it’s a space full of support, curiosity, and genuine connection. Whether you...

• Article

In the Premium plan we’re catering for the needs of larger companies looking for a prioritisation and roadmapping solution that works across many teams. The goal of this guide is to help you unders...

• Article
• jpd

Hey there, Atlassian Partner! Whether you’re an Atlassian Marketplace Partner, or a Solution Partner, you are a crucial part of what makes our community thrive. People come here for trusted advice,...

• Article

New update - Oct 7, 2025   Hi everyone, We launched the Customer-managed keys (CMK) beta program in May in response to your need for advanced encryption controls, especially our Da...

• Discussion
• byok
• cloud-security
• customer-managed-keys
• encryption

Hey there! Welcome to the Atlassian Community Forums 💙 Not sure where to start? We've mapped out a few paths based on what you're looking for — but feel free to mix and match! Some groups show...

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Hi everyone, We are so glad to have you on board! At Atlassian, we're looking to continuously improve the Audit Log experience in Cloud. We know how crucial Audit Logs are to our customers ...

• Discussion

To describe how agile project management encourages team growth, we’re hypothetically putting together a fresh batch of people in this article. But putting people together doesn’t make them a team. S...

• Article
• content-bounty

Welcome to the Opsgenie Migration group.  This group is designed to be a supportive forum to help you plan a move from Opsgenie to Jira Service Management. We encourage you to take your tim...

• Discussion
• opsgenie
• opsgenie-cloud

G’day Chicago Community! In just 2 days, Connect: High Velocity is headed to Chicago for jam-packed IT event. We’re bringing together industry leaders, your peers, and Atlassian experts to con...

• Article
• event
• jsm
• new

Hello Atlassian Community! 👋 We are thrilled to share that we recently conducted some insightful research into how customers are currently using Data Manager. We are grateful for the valuable inp...

• Article
• assets
• data-manager
• research

Calling all agency teams 📣 our annual government conference is back! Join us on March 11, 2025 in Arlington, VA for Team on Tour: Government discover how to work more efficiently, improv...

• Article

Calling all agency teams 📣 our annual government conference is back! Hop on the train or drive on over and join us on March 11, 2025 in Arlington, VA for Team on Tour: Government discove...

• Article

Hello, Atlassian Solution Partners, and welcome! We recently refreshed our Partner Rules of Engagement for the Atlassian Online Community. These are in addition to our Community-wide Guidelines and a...

• Article
• partner-guidelines

Welcome, Partners - we’re happy you’re here! We want you to have the best experience engaging with our members and Atlassian fans on the Atlassian Community. Be sure to read through our Partner Rules...

• Article
• atl-evergreen
• atlassian-marketplace
• partner-guidelines

Our Community Values Our community thrives on shared values, a desire to learn, and an environment where members feel welcome to share their questions and ideas. By providing clear participation gu...

• Article
• atl-evergreen
• atlassian-marketplace
• partner-guidelines

  Hello everyone,    As we near the end of the year, it’s the perfect time to look back on everything we’ve accomplished together as the Phoenix Atlassian Community Chapter. This...

• Article
• ace
• events
• phoenix

Hello Community! Are you currently using Assets and Data Manager in Jira Service Management? Do you organize and manage your assets in your organization? If so, we’d love to chat with you about yo...

• Article
• assets
• data-manager
• design
• jira-service-management
• research
• +2 more tags...

Hi everyone! We want to thank you all for your trust, and for spending time to give us great feedback. It helps us make this product better every day. We do listen to your feedback - if you want to...

• Article
• jpd

  G’day Melbourne Community! We’re bringing the best of Team ‘24 to Sydney! Join us for Australia's first Team on Tour event at The ICC Sydney on 4 February 2025. If you lead a team, big o...

• Article

Hi Community, I’m curious how different teams analyze where time is actually spent in their Jira workflows. Many teams track metrics like Cycle Time, Lead Time, Resolution Time, or time in specif...

• Discussion

Something I hear from teams managing Jira cloud environments is that governance work sits towards the bottom of the backlog until something forces it up. A migration, an audit, a security review or ...

• Discussion
• config
• configuration
• governance
• jira

When I click "all work items" - I am not presented with the JQL bar where I can search for any work items (basic or advanced).    The only thing presented to me is a drop down named "Filt...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

I am working on a creating a vast Enterprise Portfolio discovery setup, and in this PoC I have types broken down into: 1- Ideas 2- Opportunities 3- Experiments   All 3 types are connected s...

• Question
• jpd

Hi, in Structure Gantt for Jira, there is the possibility of adding a lead / lag time to the dependency of two items. It can be used to create an artificial gap between the two items. I need a...

• Question
• cloud
• gantt
• jira
• jira-cloud
• structure

Hello   I'm using Copilot Studio and I have tried these Atlassian MCP Servers 1. https://mcp.atlassian.com/v1/mcp/authv2 2. https://mcp.atlassian.com/v1/mcp Both cannot set a cust...

• Discussion
• custom-field
• jira-service-management
• mcp

Following up on this thread — I have implemented avi:confluence:trashed:page and avi:confluence:deleted:page in my Forge app but the events are simply not being delivered. I have: - Correct event n...

• Question
• cloud
• confluence
• confluence-cloud
• forge-app

I installed Rovo desktop app for Windows and after logging in - it gives error as this -  Something went wrong Raise a support request Invalid context provided. Please try authorizing aga...

• Question
• cloud
• rovo
• rovo-atlassian-intelligence

・環境 Jira Service Management（Cloud） REST API: POST /rest/servicedeskapi/request ・質問内容 JSMのREST APIを使用して、リクエスト起票時に複数の組織との共有設定を付与してチケットを作成したいです。 ポータルから人間が起票する場合は「組織と共有」で1つの組織を選択できますが、APIから起票する際に複数の...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hello, I am a student at the University of Messina and I am unable to access my Outlook account associated with: EDITED DUE OF SECURITY When I try to sign in, Microsoft asks me to enter the ver...

• Question
• cloud
• not%20applicable
• trello
• trello-cloud
• user-management

On June 18, there will be an online event that will show how to get more out from your projects in Jira by measuring and controlling time and budgets in a simple way. This it’s one you won’t want to ...

• Article
• atlassian-marketplace
• atlassian-marketplace-cloud
• budget
• budget-management
• budgets
• +24 more tags...

Join us for an enriching double feature event! First, engage in a conversation titled "Your Organization Knows More Than It Can Find," hosted by experts from Refined and Eficode. Discover how to unlo...

• Article

- Ausstudio

• Question
• cloud
• jira
• jira-cloud

Dear Team  I am an admin for Trello for over a year now and according to the settings I still am. This morning I wanted to copy a board and I couldn`t because it stated:  "You cannot cr...

• Question
• cloud
• trello
• trello-cloud

  I am currently trying to upgrade my Bitbucket plan, but I am encountering an error and cannot proceed. On the plan selection screen, it displays the error message "ユーザーが多すぎます" (Too many user...

• Question
• bitbucket
• bitbucket-cloud
• cloud
• not%20applicable
• subscriptions-and-billing

remote: CHANGE-3222 - Functionality has been deprecated remote: App passwords are deprecated and must be replaced with API tokens. remote: https://developer.atlassian.com/cloud/bitbucket/changelog#CH...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Jira is one of the most widely used project management platforms, helping teams organize work, manage backlogs, and track delivery. But as organizations grow, many teams discover that planning work i...

• Article
• capacity-planning
• planning
• planning-board
• resource-management

I am working with Xray Cloud on Jira Cloud (hosted on the Atlassian domain, not self-hosted) and I am trying to implement a manual-triggered automation workflow. My Goal / Architecture I w...

• Question
• cloud
• jira
• jira-cloud

Not able to access  https://miggbo.atlassian.net/issues?referrer=quick-find&filter=33966   Need you help on priority.   Thanks Pradeep

• Question
• cloud
• jira
• jira-cloud

We’re excited to share our early access program (EAP) for Case Management in Jira Service Management (Cloud).   Manage sensitive, long-running investigations such as employee misconduct...

• Discussion
• case-management
• facilities
• finance
• hr
• jira-service-management
• +8 more tags...

Dear Confluence Support Team, I recently received a notification stating that my Confluence data would be cleared tomorrow due to long-term inactivity. However, when I logged into the system in 8th ...

• Question
• cloud
• confluence
• confluence-cloud

Trello is a great tool for organizing tasks and keeping work visible. But once your team grows, one question becomes harder to answer: Who is actually available to take on more work? You can have...

• Article
• capacity
• planyway
• resource-management
• trello
• workload

Hi everyone, I'm trying to integrate the Atlassian Remote MCP Server with a third-party MCP client and I'm looking for some clarification regarding official support and OAuth configuration. Accordi...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I can export my customers to CSV from the Customers page, but I cannot find any way to import them back (or import new ones). When I go to: Service Project → Customers → Customers tab I don’t se...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I get an email from Jira saying that I have work due in Jira. When I click on the link, I get the message "Something went wrong on our end" with this 'error' code - Hash 19E4ZFT. Appreciate a...

• Question
• cloud
• jira
• jira-cloud