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Hi all, I've recently launched a new monthly series titled "Tips & Tricks with JSM," where I’ll be sharing clever techniques and insights I’ve discovered over more than a decade as a lead archi...

• Article
• jsm-tips-tricks

Hi Confluence Community! 👋 ✨If you are new here and eager to build your foundation in Jira, you are in the right place.  This short, self-paced course will empower you to confidently use...

• Article
• jira
• learning
• like

Hello there! Welcome to the Atlassian Community Forums! 👋 Whether you're just starting out on the forums or looking to deepen your participation, we've got something special to help you hit t...

• Article

English text below. ⬇ Ողջույն բոլորին և բարի գալուստ Atlassian Community Forums-ի նորաստեղծ խումբ՝ նախատեսված երևանյան համայնքի համար: 🎉 Ես Անահիտն եմ՝ Երևանի Atlassian Community Champion-...

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🎉 Atlassian Learning just released a brand new learning path for Confluence admins! Administer Confluence to improve the user experience will empower you to confidently manage global users permissio...

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Hello Boston! It looks like summer weather is finally upon us. ☀️😎   Join us next week for our next in-person Atlassian Community event where we'll enjoy hot BBQ and cold drinks, great ...

• Article
• ace
• bbq
• devex
• event

Hello! My name is Emily Beiter and I am an Account Executive for higher education here at Atlassian. I have been at Atlassian for 3 years and have worked with all of our US state, local, and higher e...

• Discussion
• introduction

Hello Higher Education Community!  We wanted to share some background for this group and begin a conversation as to what sort of topics we’d like to tackle in our meetings.   Historical...

• Article
• community-events
• higher-education
• requests

We’d like to welcome you to the new Higher Education Atlassian Community!  I’m Matt Spangenberg, a Lead Software Engineer with the University of Texas at Austin.  I am the administrator ...

• Article
• colleges
• higher-education
• universities

We're excited to introduce our new Jira Service Management Cloud Learning Collection, specifically tailored for customers migrating to Cloud. This centralized resource covers essential topics, includ...

• Article
• jira-service-desk-cloud
• jira-service-management
• jira-service-management-cloud

Update 7/7: Now with an EMEA Session! Join us on the 2nd Tuesday starting August 12th. Links below!   Hey Community - We're hosting monthly Office Hours on Opsgenie migration to Jira Ser...

• Article
• opsgenie-migration-office-hours

Interviews can be one of the most challenging parts of the job seeking process. We want to put our best selves forward and also start to evaluate the employer we’re interviewing with - and it’s impor...

• Article

Hi Whiteboards Users! Are you involved in planning or ideation sessions at work? We want to hear from you!  What's Involved: Sessions are 1 hour and conducted over video-conference (Zo...

• Article
• confluence
• confluence-cloud
• research
• whiteboard

Check out all of these great resources from the Jira Product Discovery team! Below you’ll find resources organized by team: All teams Product Management teams Engineering teams ...

• Article
• jpd

Hello, friends! We love the supportive, engaging and helpful Community that you all have contributed to 🫶. Thanks to you, it’s a space full of support, curiosity, and genuine connection. Whether you...

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In the Premium plan we’re catering for the needs of larger companies looking for a prioritisation and roadmapping solution that works across many teams. The goal of this guide is to help you unders...

• Article
• jpd

Hey there, Atlassian Partner! Whether you’re an Atlassian Marketplace Partner, or a Solution Partner, you are a crucial part of what makes our community thrive. People come here for trusted advice,...

• Article

New update - Oct 7, 2025   Hi everyone, We launched the Customer-managed keys (CMK) beta program in May in response to your need for advanced encryption controls, especially our Da...

• Discussion
• byok
• cloud-security
• customer-managed-keys
• encryption

Hey there! Welcome to the Atlassian Community Forums 💙 Not sure where to start? We've mapped out a few paths based on what you're looking for — but feel free to mix and match! Some groups show...

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Hi everyone, We are so glad to have you on board! At Atlassian, we're looking to continuously improve the Audit Log experience in Cloud. We know how crucial Audit Logs are to our customers ...

• Discussion

To describe how agile project management encourages team growth, we’re hypothetically putting together a fresh batch of people in this article. But putting people together doesn’t make them a team. S...

• Article
• content-bounty

Welcome to the Opsgenie Migration group. update 5/28: we are now offering live office hours with our support team. read more here.  This group is designed to be a supportive forum for discu...

• Discussion
• opsgenie
• opsgenie-cloud

  Calling all agency teams! We are just two weeks our from Team on Tour: Government–our annual event for agency teams. Grab a free pass and join us on March 11, 2025 in Arlington, VA. T...

• Article

G’day Chicago Community! In just 2 days, Connect: High Velocity is headed to Chicago for jam-packed IT event. We’re bringing together industry leaders, your peers, and Atlassian experts to con...

• Article
• event
• jsm
• new

Did you know you can embed Looms into your Community Forums posts? Members at Contributor level and above can utilize HTML post editing to share your Looms with the Atlassian Community...

• Article
• bite-sized-learning
• loom

This guide provides a technical walkthrough on synchronizing employee data from NetSuite to Assets. Why Integrate NetSuite with JSM Assets? 1. Frictionless Onboarding & Offboarding ...

• Article

It’s Friday afternoon. Within 15 minutes, your sprint review begins. A stakeholder looks at the board and wonders: Why has this work item remained in progress for so long? You open Jira. The wo...

• Article
• activity
• analytics
• export
• history
• jira
• +3 more tags...

How to create a mechanism: 1. An employee arrives at work and presses a button indicating they are active. 2. A second employee arrives and does the same. 3. Tickets are automatically distributed ...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

We use SSO. Can we change upn for existing accounts (mail stays the same)

• Question
• atlassian-guard

Hi, We have one user that said suddenly unable to complete the Sprint. No change to the user role and permission so far. User has: Organization admin. Also administrator and member of the space. E...

• Question
• cloud
• jira
• jira-cloud

There seems to have been an update recently for Filters in Jira. When i update my filter, there is no longer a save button for me to be able to save my changes. Any ideas of what I'm missing? No pe...

• Question
• cloud
• jira
• jira-cloud

I'm trying to utilize the Ticket Template feature to clean up and better direct these CISA / Critical vulnerability tickets that are generated by PSA Ticket automation. However, I can't seem to find ...

• Question
• autotask
• customer-service-management
• integration

Our users reported today that a Confluence Page is not populated with the Global Template content when they create it from a Global Template. Needless to say, this worked as expected in the past. I ...

• Question
• cloud
• confluence-cloud

Hello,  My client's request is pretty simpel but the JSM does not provide a native way to implement it. In fact, mu client wants that a particulaur custom field to be hidden except one the requ...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hi folks,  Thanks to those who registered for and attended the second session of Opsgenie Migration office hours! It's our pleasure to host these sessions & provide support to our communit...

• Article
• opsgenie-migration-office-hours

I'm a member of a page that is used by myself and a colleague but it has now presented the massage that the page is closed and I need to contact the admin to reopen the page.    Whoever t...

• Question
• cloud
• trello
• trello-cloud

Sprint planning can feel overwhelming when you're just starting out. You've built your product backlog, groomed the stories, and now you're staring at a blank sprint wondering how to turn all that pr...

• Article
• jira-sprint-planning

I’m unable to export bulk Xray Test cases with their testing steps. Currently, if I bulk export the test cases, the excel is missing to include the testing steps. I don’t see any configuration option...

• Question
• cloud
• jira
• jira-cloud

I want to delete idea cards from the board and don't know how.

• Question
• cloud
• trello
• trello-cloud

Update: The issue is no more happening. Something changed and fixed. Following is the issue. When a Confluence template includes the macro "/variable", the template stops working. The steps to fo...

• Question
• cloud
• confluence
• confluence-cloud

Hi when trying to pull data from Atlassian through Atlassian Rovo I receive a connection error (524) from atlassian's side, I tried to search an active issue on the status page but haven't found any,...

• Question
• cloud
• jira
• jira-cloud
• rovo-atlassian-intelligence

Anyone else experience this: The sidebar disappears in Firefox. I shut off my ad blocker and that did not work.

• Question
• cloud
• confluence
• confluence-cloud

Hello Bitbucket community, I'm experiencing an issue where the Bitbucket Cloud API returns conflict markers in Pull Request diffs that have no actual conflicts. Endpoint used: GET /2.0/repositorie...

• Question
• bitbucket
• bitbucket-cloud
• cloud

I am trying to update the page status of a Confluence page using REST APIs. Currently, I am able to fetch the page status successfully using the following API:  GET /wiki/rest/api/content/{page...

• Question
• cloud
• confluence
• confluence-cloud

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I want someone to help me in creating Rovo Agent for below   Sprint Velocity forecast Sprint Retrospective  Daily scrum update  team wise   Please help 🙏 

• Question
• rovo
• rovo-atlassian-intelligence

I would like to create a rule that doesn't allow the original time estimate field to be amended once the Jira issue enters a Sprint. Currently if I select 'Field Value Changed', the 'original estima...

• Question
• cloud
• jira
• jira-cloud

  Hello Atlassian Community, I’m trying to implement a validation in Jira Cloud and I would like to know if this is possible without using third-party apps. Goal When an issue transitions fr...

• Question
• cloud
• jira
• jira-cloud

I am using a Jira Cloud Automation rule with Send web request to call the Xray GraphQL API getTestRunById , and the response is returned correctly. I have added new Test Step statuses in Xray: N...

• Question
• cloud
• jira
• jira-cloud

Confluence is an excellent tool for structuring and sharing knowledge. Many engineering, research, and data teams rely on it daily for documentation, specs, and collaboration. However, when documenta...

• Discussion
• confluence-cloud
• forge
• formulas
• latex
• latex-math