Jira

I started a new Jira instance about two months ago. It automatically starts me on the premium plan, which I didn't want, and then downgraded me to the free plan, which is perfectly fine. Unfortunatel...

• Question
• cloud
• jira
• jira-cloud

If we have a license for Jira Server, can we buy a license for DataCenter after March 30, 2026, for example in November 2026?

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hi! I'm trying to use the Jira Import tool to import a csv file into Jira that will create epics automatically. I upload the csv epic template file. On the Jira Connector Settings page, there is a ...

• Question
• cloud
• connector
• jira
• jira-cloud

I'm an admin on two different Scrum boards: a Team Board and a Company Board. On the Team Board, I can configure epic fields and delete tickets, but I don’t see either option on the Company Board.

• Question
• cloud
• jira
• jira-cloud

{{#webResponse.body.values}}{{#items}}{#if(equals(fromString, "In Progress"))}}{{/}}{{/}}{{/}} How to get created property from values when fromString property is matched inside items?   Use ...

• Question
• automation
• cloud
• jira
• jira-automation
• jira-cloud

Why aren't all done and accepted stories appearing on the timeline board?

• Question
• cloud
• jira
• jira-cloud
• jira-software

Under Active Sprints, I only want to view stories and bugs that are active.  I am using swim lanes  (set to Stories) to display my stories/bugs and their subtasks.  The problem with my...

• Question
• cloud
• jira
• jira-cloud
• quick-filter

Could you please provide us with a one-year free trial, as we are a startup? This request is a priority for us

• Question
• cloud
• confluence
• jira
• jira-cloud

Currently, my team is attaching large video files to tickets. I would like to stop that and serve videos from a cloud provider. What are you using for that? Happy to buy a 3rd-party app. I like Loom,...

• Question
• cloud
• confluence
• jira
• jira-cloud

Hi guys, I'm trying to remove unsubscribe/uninstall some 3rd party applications, before the end of the year so that I can make appropriate migration and configurations, but I was unable to do it. It...

• Question
• appfire
• apps
• cloud
• jira
• jira-cloud
• +1 more tag...

Hi there - Our team uses Confluence and Trello but every time I try to open Jira, I get the notification "We've asked your admin to add Jira for you".  Problem is no one knows who the administr...

• Question
• cloud
• jira
• jira-cloud

Hi, We are creating issues programmatically using a Forge app and invoking the Jira REST API with POST /rest/api/3/issue?notifyUsers=false. Despite using notifyUsers=false, email notifications ar...

• Question
• cloud
• jira
• jira-cloud

Unsure where to ask, but Goals has been behaving strange lately and documentation is not clear at all on how to use them. I had the ability to roll-up completion of sub-goals but now I can no longer ...

• Question
• cloud
• jira
• jira-cloud

Hi Atlassian Team,   Dark Mode has become a standard feature across many platforms for better accessibility, reduced eye strain, and improved user experience, especially for those who spend lo...

• Question
• cloud
• jira
• jira-cloud

Hello, I have both site and org admin permissions but I am not able to access the Billing preview anymore, which I was able to around an year ago. Please advise.   Thanks

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• user-management

How to automatically send email notification to assignee if a ticket is not updated for a certain period of time    Also how is it possible to add ticket number is Subject line 

• Question
• cloud
• data%20center
• jira
• jira-cloud
• jira-software

In our Test Case view page, we display image attachments using an API that returns thumbnail-quality images. Issue: When users open or preview the attachment, the image appears blurred / low qualit...

• Question
• cloud
• jira
• jira-cloud

I have two custom fields both are select list, one is multi select list and another is single select list. Multi select list field options are "A" and "B". Single select list field options are "...

• Question
• adaptavist
• behaviours
• cloud
• jira
• jira-cloud
• +3 more tags...

I have built a Jira app using Forge with AI functionality where token usage is restricted and currently working fine. The app is now published on the Atlassian Marketplace and is being used by multip...

• Question
• cloud
• jira
• jira-cloud

My cloud subscription apparently lapsed and my jira projects/all data are going to be permanently deleted soon apparently. How do I fix this or get my data? I need my workflows/tasks. Request ID: ...

• Question
• cloud
• jira
• jira-cloud

Is Azure DevOps for Jira (Official) alternative for Gitkraken Git integration? I am currently trying to move out of GitKraken.

• Question
• cloud
• jira
• jira-cloud

We can't access our space partially. When go to "Space settings" it will show "Something's gone wrong". In the "For you" page it will show "Failed to retrieve space data". We can open the space dashb...

• Question
• cloud
• jira
• jira-cloud

How to correctly manage access to projects for company managed projects. Now everyone can see all projects, confluence pagest.

• Question
• cloud
• jira
• jira-cloud

Hi folks, I’m trying to set up a Jira automation with the following logic: When a Bug is created, check whether any Story, Task, or Sub-task on the same board has the same label. If a match is foun...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hello, I have a free subscription. When I go to my Jira site (https://jabrown.atlassian.net), I get an error message saying "Page unavailable Your Atlassian Cloud site is currently unavailable. ...

• Question
• cloud
• jira
• jira-cloud