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How can I open tasks in a pop-up window?

Sandra Weber
May 12, 2026

Hi all! I do have a problem for a few days now. Before the JIRA spring update I could open tasks in a pop-up window by clicking on the relevant key. For example, Task 4 "EVENT-5071" under Test 1 "EVENT-5063":

1.png

If I click on EVENT-5071 now, the task opens in full-screen mode in the same browser tab:

2.png

When I click back I'm back in my list. But all the tasks have been closed again:

3.png

Do somebody know a solution for that? Is it possible to get the pop-up view again? It’s quite time-consuming to work like this :-(

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Nikola Perisic
Community Champion
May 13, 2026

Welcome @Sandra Weber 

Best option is to use the middle button on your mouse. Instead of scrolling with it, you would press it and it would open the work item in the new tab. Another alternative is opening the work items in the sidebar,however this doesn't work for every work item.

Sandra Weber
May 13, 2026

Alright, thank you for the hint. Not the best option, the view before was better. But it is an option :-) We'll get used to it.

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