We have a standard plan from opsgenie and want to add a maintenance policy to disable alerts during maintenance as described here https://support.atlassian.com/opsgenie/docs/create-and-manage-ma...
Is it possible to open an OpsGenie alert initiated by a DataDog log or DataDog event vs a DataDog monitor threshold? I've tried many different combinations of tags but no luck so far. From the docum...
Hi, are the terms of service and SLA definition reported here valid? The article is 2018 dated. Thank you Matteo
I have a new production Jira cloud site with OpsGenie. Each time I try to run the OpsGenie integration to Jira Cloud I'm prompted to install the application in Jira cloud. I then get a message that t...
I see how I can get User Productivity Analytics report emailed to me on a schedule, but it is only for one user at a time. What I would like to do is see % alerts escalated to next user for the ...
Hi, I'm trying to create a global policy so that when an incident is created within OpsGenie another team should have an alert generated, or be notified in some way. From inve...
This is the response when I clicked on the 'Get started with a tour': <status> <status-code>404</status-code> <message>null for uri: https://newbalance.atlassian.net/rest/...
According to https://support.atlassian.com/opsgenie/docs/search-queries-for-alerts/ I should be able to search by recipient, e.g. recipients: me@mycomany.com, however it does not seem to work. I...
We are moving from PagerDuty to OpsGenie and have a script to do this in PagerDuty. However, OpsGenie API seems lacking in this regard. Essentially we want to build an on-call compensation report for...
Hello all! I have a question as I've seen some replies for how to create a Jira task for Opsgenie alerts, but I'd like to see if there is a way to automatically open a Jira task after I manually ope...
Hello, I am trying to configure email notifications in Opsgenie. Right now, for any alerts, we have the summary as: "Opsgenie Alert [issueID] Incident Raised". I want to change the summary o...
Is there a "created at" timestamp variable/dynamic field that can be used as part of an incident rule? We would like to include a timestamp in the incident message if possible.
I'd like to know if there's a way for us to whitelist the incoming phone numbers from OG. I asked this because sometimes I am not sure if this is because I'm being paged or if this is some marketing ...
I'm looking at setting up single sign-on with Azure AD. What happens to our current user accounts? Can they by mapped/synced with their AD account? Is this automatic? Thanks, A.G.
We have a few Uniinteruptable Power sources (UPSs) that will often switch to battery power. This is expected, but when this happens we receive an email from the UPS supplier to say that this has happ...
I have a webhook connection between Sumo and Opsgenie. Alerts are working fine, my only concern is that for some reason it seems to skip the Notification policy that's set up. I was testing ...
Hi, we would like to migrate our opsgenie account = https://carhartt-b2c.app.opsgenie.com to another one = https://carhartt-wip.app.opsgenie.com/ while keeping all the settings and the subscription ...
Is it possible to only notify team members on the first alert (or first couple of alerts) that are received by an OpsGenie integration within a given time period? For example, when we have a physical...
Using the OpsGenie REST API, how can I get a list of alerts acknowledged by a user (regardless of whether or not they were first to acknowledge it)? Currently, the 'acknowledgedBy' query param field ...
Hello Team, Can we add Saudi-Arabia under the list of Supported countries for the phone numbers in Opsgenie? One of our customers want to associate a number from Saudi Arabia and they couldn't...
Good day! We use Zabbix and Prometheus for monitoring. They are sending alerts to opsgenie and those alerts are routed to different Teams channels. So I was wondering can we silence alerts f...
I'm getting "Authentication failed" error when trying to link JIRA software issues or JIRA service management requests to an OpsGenie incident
Is it possible to implement custom payload in the Opsgenie outgoing webbook? e.g. { "message": "alert body", "custom key": "alert Priority", }
Hi i want it so opsgenie doesn't skip log says: RULE[NEW ALERT][CREATE][IMMEDIATE STEP] -> Skipped notifying. User has seen this alert. We cant have this the user should be reminded they need t...
Given a list of all possible alert tags (A, B, C, D...) Generate a report that has the top 8 tags, but exclude tag A and tag C
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