Hi, We have a New Relic alert condition with a description template that will display a label named "env". Which is either zone1 or zone2. It works fine in New Relic because we ...
Hi all! We’re rolling out nested if-else conditions, a new delay action, plus new ways to fine-tune the way you bring 3rd-party tools into your rules. This includes: Nested if-else conditions: ...
Hi all! We’re hosting a live AMA on August 27th all about automation in Jira Service Management, and we would love to see if you have any questions you want us to answer. We’ll be answering questio...
Hi all - Wanted to give you a heads up that we’re hosting a live AMA on August 27th all about automating your work in Jira Service Management. And we’d love for you to submit questions for us to a...
The Development Team has published an internal API (I.e. https://myprivateendpointdata.com/health). I have tried to add the endpoint in Atlassian StatusPage to be able to check the status each 1 min...
We’re excited to share that the new issue & alert remediation capabilities we shared earlier this month are now GA for all eligible customers. This includes: 🆕 Action - Delay: One of our mos...
Hi all! I’m Makarand, Product Manager on the Jira Service Management Automation team, and I’m excited to share a look at some new automation features rolling out to your teams starting today. We’re...
Used this page as a guide to set up new relic integration with Opsgenie through a webhook. Set up integration on "Freds On Call" team page. Copied URL. Set up workflow destination in New Relic usin...
Beginning on 13-March, the integration that I have setup between New Relic workflows and Jira Service Management began to fail with each execution. When attempting to Edit the notification to Jira w...
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