Receive SMS and then forward it as an E-Mail

Dennis Kruse
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July 4, 2024

Hello,

 

can OPSGenie receive SMS and then forward it as an e-mail?

 

Greetings,

 

Dennis

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Dave Mathijs
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July 4, 2024

Hi @Dennis Kruse Welcome to the Atlassian Community!

Opsgenie can send a notification to Email, SMS, Voice phone calls and Push notifications. Users views these contact methods and they can edit contact methods on this tab.

Users can enable/disable contact methods anytime.

If users have used any mobile apps, they can view app info.

You can configure when and how to receive notifications. You need to create a rule for each of your contact methods by specifying when to receive it. You can delay receiving notifications up to 1 day. You may have multiple rules. You can also enable/disable rules anytime.

Opsgenie will try each method one by one in the order you specify until you see the alert.

How to get your first alert notification

Dennis Kruse
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 4, 2024

Hi Dave,

 

thank you, but thats was not my question.

 

Can OPSGenie receive SMS and then forward it as an e-mail?

Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 4, 2024

Sorry, my bad, I misread your question.

I don't know if this article answers your question: Create Alerts Sending SMS messages to Opsgenie Incoming Call Number 

If it creates an alert, you should be able to receive it as email notification as well.

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