Opsgenie

Greetings folks, We have a Microsoft Power Automate flow setup to monitor an alerting mailbox we have that receives alerts from various security tools that we use. This flow will extract the subject...

• opsgenie

Hi,  Im working with an email integration in OG, im trying to find an easy way to pull field data from the message body in to tags?

• opsgenie

Hi Everyone!   My current setup is OpsGenie, JSM (Cloud), and Azure alerts.  The integration is working as expected and we've been using it for some time now.  I want to create a Te...

• opsgenie
• cloud
• jira-cloud

I am looking for difference between cozy and comfort views on OpsGenie. What's the advantage of using cozy vs comfort view for monitoring.

• cloud
• opsgenie
• opsgenie-cloud

  Ops Genie is deleting current week's schedule while updating the schedule for following week. I have a 5 member team that works 24x7, when I'm trying to update the on-call schedule for for a...

• opsgenie

As I saw in pricing, Opsgenie supports to 100 international SMS in Free plan but cannot verify my Vietnam phone number. The verification code never reach to my phone.  May someone help to confi...

• opsgenie

  Now that JSM and Opsgenie have been integrated, until when can I purchase Opsgenie as a new standalone application? 

• jira-cloud
• jira-service-management
• opsgenie

If I have two OpsGenie alerts that are related, is there any way to link them together in the same way JIRA has Causes and Is Caused By?    

• cloud
• opsgenie
• opsgenie-cloud

Hi, When creating an alert in opsgenie with a Grafana integration that must meet the matching criteria of two tags, the alert is not generated for me. If I just leave a label, if it is created. How ...

• opsgenie

Hi Team,   There is no option to send alerts to all the users in the schedule. Only option available is next user on call in schedule. We wanted to send alerts to all the users in schedule if...

• cloud
• opsgenie
• opsgenie-cloud

I see both the users in the same team, but seems like user 1 is not getting notifications. Why is the "New alert" rule not being applied?  

• cloud
• opsgenie
• opsgenie-cloud

hello,  i'm using opsgenie integrated with grafana and i want to stop the de-duplication.  i'm using multidimensional alerts on grafana (1 alert for several metric) and i want to see on...

• opsgenie

When I am trying to set up a new email integration i am getting an error when trying to send alerts to Opsgenie. Im receiving the error:   Client does not have permission to submit to this ser...

• opsgenie

Hello all. I'm trying to create notification rules in Opsgenie, but I can't seem to find any options to add them.

• opsgenie

Hello all! I'm having issues with getting the full functionality of Jira to Opsgenie integration working.  Specifically, being able to have Opsgenie alerts be ACK'd and CLOSED through the JSM...

• integration
• jira
• opsgenie

Hi! Is there any way the teams to access alerts for on-call team? Currently the alerts are not visible for other teams, so clicking Slack notification, other teams are not able to see the details.

• opsgenie

Hello all, I would like to remove some tags from alerts through OpsGenie Mobile App (it is feasible through the web interface). From what I see I can add tags but I can't remove it. Is there any wa...

• cloud
• opsgenie
• opsgenie-cloud

Hello Everyone, how are you? I need to do the Download Number of Alerts Detailed, but until last week the message column appeared in file .csv. This week for my surprise this column no appear more. ...

• cloud
• opsgenie
• opsgenie-cloud

We have an outsourced support team which works from 8am to 5pm CST.  I want to set up OpsGenie to send a slack message to a specific Slack channel when any ticket is opened in the corresponding...

• jsm
• opsgenie
• slack

Hi,  I want to update our teams internal StatusPage with relevant notifications from a different 3rd party Status Page. I'm using OpsGenie in the middle to ensure that the oncall engineer is awa...

• cloud
• opsgenie
• opsgenie-cloud

Opsgenie website shows only license cost. Is there any cost for actionable alerts which we would handle? Is there any other running cost?

• opsgenie

I have an Action policy that links an Action to certain alerts. The alerts have a notification policy linked that will auto-close.  I've noticed in some cases the Action policy fires after the ...

• cloud
• opsgenie
• opsgenie-cloud
• zzz

Good afternoon, everyone! The following story happened to me. I use zabbix integration in opsgenie. After I disabled this integration, I kept getting alerts until I disabled the action in Zabbix to s...

• cloud
• integration
• opsgenie
• opsgenie-cloud
• zabbix

We currently have our OpsGenie alerting 4 team members when a Major Incident ticket is raised by staff.  Is there a way to for OpsGenie to look for key words in the ticket context/subject lin...

• keywords
• majorincident
• opsgenie

We are trying to add a new team created in Opsgenie to be a part of recipients/responders to an existing Alert rule. Scenario: Existing Team in Opsgenie: Team A - Gets the Alerts based on matching ...

• opsgenie