Hi team, I have created an integration from SumoLogic to OpsGenie wherein when a monitors is triggered in SumoLogic a corresponding alert is being triggered in OpsGenie. However, when an alert ...
We're on an initial set up. I need to create an email address that will notify our team oncall schedule. This was set up in a previous account, so I know it can be done - if I am explaini...
Help on setting up incoming automation rules. Goal/Initiative: I would like to have a custom field or link on my JIRA that allows a user to select or click a "Page L3". The a...
Hello, Wanted to report that I am using Opsgenie v3.7.0 on iPhone 15 and currently believe I have some type of hearing damage from an alert that went off while I had my headphones on. Previously (ma...
How can i find which alert in solarwinds is sending alert to opegenie? We are suspecting there might be duplicate alert configuration in solarwinds for same requirement.
Can we ingest Opsgenie logs into Datadog to track changes in Integrations?
Hi, I was just wondering about the "Voice notification" option for alerts in OpsGenie. Is it possible to completely edit the target message? Right now what am I getting is: "Hi, you have a new ...
Hey @John M , please let me know if you can help me with this. (Apologies posting here) I am facing issue getting alerts in Teams. I have completed the integration (sa...
We are a technical oriented organisation. We maintain Servers, Storages, VMs and Container and so on. We have a monitoring solution based on icinga2, zabbix and other tools. And we have the Company ...
Hi, we have an integration with Slack to get a message in Slack for critical alerts. We have some heartbeat configurations with level P1-critical severity that we want to get a message in Slack...
Hello community, We have some py scripts that interacts with OpsGenie API to create alerts, policies and other stuff. Those scripts have been running for years but they stopped to run successfully i...
Hi Is there any configuration to be done to send the tag that is configured in an Opsgenie alert to the requirement in Jira Service Manager? Currently everything generated in JSM arrives with the t...
Happy New Year! We don't use OpsGenie for ticketing, but as a way to triage alerts. When we open it, then through automation it opens as a Jira ticket and the engineers work it there. We are ...
I am working on a dev instance of OpsGenie and also have a production instance. I would like the ability to export a schedule that has been created in dev and import this schedule into the production...
I would like to create a custom filter based on the image below, that finds all closed alerts for the team "Beam and Gleam" and that the description contains the string "37-No Water". This is ...
Does anyone know if there is a way to include the incident number as a dynamic field in a stakeholder notification email? I’m looking for a way to help stakeholders see when update messages relate t...
What number does opsgenie use when calling? for HK, China & US
Few users in my team, if they are joining into the war room they get disconnected frequently. What's the issue .
Hi there! I was wondering if webhooks are available on free plans. I tried to follow this guide, but I saw that I don't have the ability to add integration in my setting page.
I was wondering if there is a way to show the updated description in a Slack channel of an alert when an UpdateDescription action happens.
Hello all, We are using Opsgenie to create & update some Incidents in the Status Page. For example, if a certain Opsgenie problem is created, it will create an incident in the Status Pag...
I'm trying to figure out a better way to do some formatting on JSON arrays that I'm receiving through SumoLogic webhook. I have the description of my integration set like this: """ username: {{_pa...
I have searched the forum before posting. I am looking to simply reject or deprioritize incoming email alerts within OpsGenie. For example, using the email integration ignore any incoming...
I have an email integration set up for alerts from an application but alerts are not getting created. I do not even see any record of them being received in the logs. I know is it partially working b...
I have an integration with Whatsup Gold. The alert has preconfigured text that it sends. If I am using a free Opsgenie account, will there be any limitations with the text it is allowed to send...
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