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error on export alerts

Jean-Christophe Lecouty September 4, 2024

hello

i can not export alerts, using the menu "export CSV".

the .zip is generated, but when i open it, i have the following message :

"compressed folders error : the compressed folder c:\....  is not valid"

 

export CSV already test with another laptop : same error.

 

thx for your help

Jean Christophe

 

 

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Tejaswi G
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 5, 2024

Hi @Jean-Christophe Lecouty

This is Tejaswi here from the Atlassian support and happy to help.

We already have a known bug OPSGENIE-2300 for this issue and it is being worked on it. 

Please add yourself as a watcher to track and receive the notification updates on this bug. 

Kind Regards,
Tejaswi

Jean-Christophe Lecouty September 5, 2024

thx

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