Hello community, I need your help. I am currently a Jira administrator in training, I have a standard license and I need to know if it is possible to automatically generate an alert in Opsgen...
Dear Community , We seem to be having an issue that the email alert we sending to Opsginie from Sqlserver every 5 mins but it seems . The Opsgenie has a 15 mins span wait time to receive this email...
Hi All, I've been working on the integration from Zabbix to Jira Helpdesk. Having some difficulties trying to get the zabbix triggers to create jira tickets. Any advise would be great to help me wit...
When I go to an on-call schedule I can export the calendar that lists the entire team's schedule. But I only want to see my own on-call schedule on my Google Calendar, not my teammates'. How do I do ...
Can Opsgenie monitor events from Salesforce Service cloud? then create tickets in Jira, etc?
Im trying to set up notifications for P1 alerts, the alert is recedved, and then acked, but i want to notify after a certain period of time when this alert is not closed but just acked
...otification during regular business hours (Monday to Friday). The issue is that we want to have this schedule to accommodate for public holidays. For example if there is a public holiday on W...
How OpsGenie event management-related functionalities compare with regards to other observability platforms own event managers?
Hi! Is there any information on OpsGenie regarding AIOps? I've found this article below, but I was hoping I could find some more specific to opsGenie, since my understanding is OpsGenie it is THE ...
OpsGenie: Is it possible to have more than one Team as a responder? We have set up our Teams and each Team has their Sync set up as well. One Team though, Operations, would like to be alerte...
Hi, I need to get Salesforce's application name (This is one of the fields where a user enters the application name they are facing a problem with) in the alert created in Opsgenie. Any help would b...
We have had some turnover and after deleting users, they still show up in the User Management Report. Some were deleted in May of this year. Any idea or insight into why this is happening?
I am having a problem with sending alerts from Kibana to Opsgenie, where the tags I attach to the alerts are not being sent. I am using Kibana version 7.17, so I'm using a webhook ins...
Hi all, So in creating an alert from the JSM it gives me an array of options from priority to summary to issue type. All great and all, but I'm guessing theres a way to slice it down further? Can...
Hi Community, When I receive alerts when nobody is on-call I want to receive notifications as soon as the next engineer is on-call. This can end up with a lot of notifications in the following exam...
I have slack integrations with my opsgenie. The state of my alert may change, Eg. If I have an alert on temperature, I'd like to display updates to the alert in my slack channel without generating ne...
I have 2 iPhones, an old XS and a new 15 Pro. I installed Opsgenie iOS app in my new device but I am not able to receive push notification alerts in this device because the device is not lis...
Alert policy works only at the creation. How can I add predefined tag through action? The statuspage integration is very bad. We need to add tag to update incident/component. No button!...
Regarding Opsgenie Incoming Call Routing, I have a request to create a call submenu, like press 1 for sales and after pressing 1, have some more options like press 1 for internal sales and 2 ...
One of our Opsgenie users has an Pixel 8 Pro running Android 14 and is seeing this message after downloading the Opsgenie App and logging in. The full message is: "Your device is not regis...
Is there a way to prevent a user from acking all?
Hello all! I recently installed the Opsgenie teams integration V2 onto my team's channel and it's been great. I commonly use the @OpsGenie whoisoncall <our_unit_schedule> command in...
Hello everyone. Is there a way to automatically increase the priority of alerts? I would like to increase the alerts priorities if they are not acknowledged or are still open after X minutes. T...
Hi team, I have searched the topic from the community. Here are 3 Chinese v-card numbers as follows +86 (10) 8639 1403 +86 (10) 5225 3349 +86 (10) 5225 3354 I just want to confirm 2 qu...
I have an integration between OpsGenie and a JSM project. I have a rule to "Create Alert," whenever the status of a ticket becomes Critical. It looks like this, and it works great. ...
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