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URLs are being truncated in Alert previews in Slack

Jacob Clark
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August 23, 2024

Slack message previews of Alerts are truncating URLs that are included. The full URL is included in the alert message in the integration but it is broken in Slack.  Screenshot 2024-08-23 at 10.32.49 AM.png

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Shashwat Khare
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 26, 2024

Hello @Jacob Clark ,

This is Shashwat from Opsgenie support and here to help! :) 

Could you please help confirm if you're passing these URLs in the Alert message or description field in the Opsgenie alert?

This is because the alert message is limited up to 130 characters whereas the alert description field has a big limit of up to 15000 characters:

Screenshot 2024-08-26 at 4.30.05 PM.png


Best,
Shashwat

Jacob Clark
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 26, 2024

Thank you, Shashwat, this addresses my concern!

Like Shashwat Khare likes this
Shashwat Khare
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 26, 2024

My pleasure, Jacob, glad it helped! :) 

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