What happens to Opsgenie for teams not using JSM?

[Joe Moretti]

We have some users using OpsGenie that will transparently (for the most part) migrate to their JSM projects as described here:  Set up operations and complete your move to Jira Service Management | Jira Service Management Cloud | Atlassian Support

What will happen to our Jira Software Projects whose teams are also using OpsGenie?  Where will they go to get the same functionality in Jira?

[Mubeen Mohammed]

Hello @Joe Moretti 

Thank you for contacting the Atlassian Community!

The Opsgenie configurations move to Jira Service Management as shared in the documentation you provided is specific to Jira Service Management subordinate Opsgenie product and there are no changes to Standalone Opsgenie product.

If your query is specific to the Opsgenie instance which is a subordinate product to Jira Service Management then I recommend reaching out to the Jira Service Management team at https://support.atlassian.com/contact/ to get further help with the product & configurations move so the team can help accordingly.

I hope this helps!

Regards

Mubeen Mohammed

Cloud Support Engineer