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Integration to Zabbix 7.0 Using Webhook Template

Eric Leo Lidi Okala
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August 14, 2024

Hi All,

I've been working on the integration from Zabbix to Jira Helpdesk. Having some difficulties trying to get the zabbix triggers to create jira tickets. Any advise would be great to help me with this integration.

So far, I have created the API key to authenticate the connection and have used the correct project key to identify which project account the ticket is to be raised. Using the test feature is successful. However, its still not populating the tickets other from the manual testing.

Regards,

Eric

1 answer

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Rafael Meira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 15, 2024

Hey @Eric Leo Lidi Okala 

To further investigate, since ti is a integration issue and we would need to request access permission to your account, I would recommend you to create a ticket with out support here:

https://support.atlassian.com/contact/#/ 


Best,
Rafa

Eric Leo Lidi Okala
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 16, 2024

Hi Rafael,

 

Appreciate the update, I will request account admin to request support ticket on behalf my department. 

 

Regards,

Eric

Rafael Meira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 16, 2024

@Eric Leo Lidi Okala Your welcome :)

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