How can I create an alert in Opsgenie if the count of my emails exceeds 100 within 30 minutes?

[Sanjana Nellore]

How can I create an alert in Opsgenie, after integrating with email, if the count of my emails exceeds 100 within 30 minutes?
How to Create a new policy and set the condition to trigger when the count of emails reaches 100 within 30 minutes.?

[Zeeshan]

Hey @Sanjana Nellore

It may not be outright possible in Opsgenie to create an alert when you have 100 Emails received in 30 minutes, which is why we have a Feature suggestion ticket for such functionality here: https://jira.atlassian.com/browse/OPSGENIE-471 that you can track and vote on.

However, as a workaround you can make use of Notification policies which can delay / suppress notifications until a certain deduplication count is met in a certain period for an alert but will not notify initially when the alert is created. 

In order to make use of that you will need to make sure that all those alerts created via the Email integration are deduplicated so that they can be counted together as a single alert and their deduplication count used to trigger the notification policy:

BR,