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Is it possible to "prepend" the Entity name (and perhaps a colon delimiter) to the message text?

Bob Dobson
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August 26, 2024

 

Is it possible in Opsgenie to to "prepend" the Entity name (and perhaps a colon delimiter) to the message text?  That is, without having to modify the vehicle(s) we are using to convey the alert to Opsgenie?  We find the lack of the Entity in the default alert view to be at best ambiguous and at worst confusing.  Granted, you can always open the alert to get this information, but ir would be tremndously helpful to not have to do this.  Thanks.

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Jennifer Leitch
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August 27, 2024

I'm not sure if this would work for you, but for us, we use various alert emails to OpsGenie to send the alert. For the integration, I edit the Alert Rule to prepend the system name, and then have then have the dynamic properties subject. This tells us what system it is (very helpful for the middle of the night alerts!)

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Bob Dobson
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August 27, 2024

I ended up finding something almost identical under the integration we had set up.  Thanks!  Great minds really do think along the same lines.

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