Community resources
Community resources
Community resources
Opsgenie
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Is it possible to generate a report with users notifications methods? The goal would be to see if a user has registered a method for notification different from email.
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Hi community, I have done emailed integration in my Opsgenie and I am aware that the {{message}} field in Opsgenie treats the email content as plain text. But there's tabular data in my email conten...
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I setup an email integration for Redgate SQL Monitor, and while I'm successfully getting alerts, the Description is all raw html: How do I get something more useful into the Description field?
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Part of my customer support system is a ticketing portal that generates emails when a ticket is created, can Ops Genie take those emails in and alert on them based on criteria we define?
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Hi, As Zendesk are deprecating triggers has anyone replaced them with webhooks as per Zendesk suggestion ? Thanks, Jason
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Hello, I'm new to Opsgenie and looking for some guidance. Our team is set up across three regions (USA, Europe, and Asia) with 4 members in each region, operating on a follow-the-sun model ...
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Hi Team, We have successfully integrated Opsgenie with Icinga 2 following the provided documentation. While host alerts are being received, service alerts from Icinga 2 are not being sent to Opsgeni...
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We recently have the need to build an on-call rotation and I was trying to explore opsgenie on my home instance. it seems from the time I looked at it a couple of years ago to now it is more fully in...
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It´s possibly create a report or query from API where MTTA and MTTR of alerts is calculate only in comercial time.
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Our multiple rotations are no longer merging into one final schedule. How can we merge the rotations back into one true final schedule? Between 2 incident managers overrides on the s...
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The name of my team has change. How can I change the team name in OpGenie?
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I have a team with engineers that work part-time, 4 days a week and also engineers that have a day off bi-weekly. How do I configure a schedule and rotations for this situation
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While setting up Outgoing Authentication for the Amazon Security Hub integration, I encountered an issue when selecting the region. Although "ca_central_1" is available in the drop down menu,...
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Can the user use the same Atlassian credentials to access Opsgenie?
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Due to the upcoming changes on September 30th (Upcoming Changes to Opsgenie Incoming Call Integrations Assigned UK Phone Numbers) We have set up a new number with Twilio with a regulato...
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hello i can not export alerts, using the menu "export CSV". the .zip is generated, but when i open it, i have the following message : "compressed folders error : the compressed folder c:\.... ...
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團隊有一個想詢問的使用情境 1.當相同Alias告警次數累積到一定程度，alert Priority是否可以升級 EX: P4 Escalation > P3 2. Alert在什麼情境下可以設定升級為incident 不另外開發狀況下，opsgenie設定是否可以做到
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What could be the problem here, Am getting this error below after creating the Auth between Opsgenie and salesforce, this instruction was followed https://support.atlassian.com/opsgenie/do...
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We have some users using OpsGenie that will transparently (for the most part) migrate to their JSM projects as described here: Set up operations and complete your move to Jira Service Managemen...
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Hi All, I have created teams and services. Service1: JIRA India Team Service, Team1/Responders: - JIRA India Team Service2: Infra India Team Service, Team2/Responders: - Infra ...
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Is it possible in Opsgenie to to "prepend" the Entity name (and perhaps a colon delimiter) to the message text? That is, without having to modify the vehicle(s) we are using to convey t...
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The SumoLogic integration allows you to add the `ResultsJson` from a given Sumologic payload. This can be added to the description of your alert as follows {{ ResultsJson }} However, it can look qui...
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Slack message previews of Alerts are truncating URLs that are included. The full URL is included in the alert message in the integration but it is broken in Slack.
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Hello - In our set up we say if an alert comes in through an integration, it has priority P1, and tag of prod/production etc., then create an incident (alert). When this happens the on-call per...
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Hi, I was trying to get alerts between a period of time, when I used the query as "" query": "createdAt>=20-08-2024 and createdAt<=22-08-2024" it is giving me some list of alerts but when I ...
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