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Can a policy or alert detect if this event has an open alert and branch from there?

Russell Johnson June 29, 2023

I want alerts the second time something occurs. 

It seems to me we have de-duplication, so it's there, at the end of the flow. 

When the event count is greater than 1, send the alert. That seems straightforward enough. 

I have the integration set up so it will close an alert if it gets a success after it gets a failure. This works like a champ. 

The latter would be a good bonus. 

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John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 30, 2023

Hi @Russell Johnson ,

You can use a team-based notification policy to delay alerts until the deduplication count has reached a certain number. Keep in mind, this will only occur on the alerts where the team is assigned as the 'owner-team' of the alert:


Russell Johnson July 3, 2023

Thank you for the response. I've configured the settings as stated, and I'm waiting to test them. 

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