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The logs in Kibana suddenly stopped coming to Opsgenie as alerts

Shyam Kumar
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July 2, 2023

The alert rule in Kibana is satisfying and giving 2 documents. But, the alert is not triggering to Opsgenie. The integration was done perfectly. Previously for the other alert rule which is same, the alert got triggered but now it's not working. What might be the reason for this ? 


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John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 3, 2023

Hi @Shyam Kumar ,

Typically if there is data being sent to Opsgenie but no alert is being generated, the best place to check is the debug logs which any admin user can access by going to Settings >> Debug >> Logs on the lefthand menu.

If an incoming payload is discarded, the logs should state the reason, for example, "incoming data did not match any existing actions"  which means that the filter on the create action did not match the values on the payload and therefore no action was triggered. 

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