Opsgenie

Hello,   I would like to know what are the actions possible from OpsGenie to Zendesk created tickets?   It's in the Action Mapping Feature section from this page: https://support.atlas...

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I need to close alerts in Opsgenie, but it is not scalable for my team to access two platforms to resolve an issue. Is there a way to automatically close the alert in Opsgenie every time an issue, w...

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When I try to create a global policy, I don't see an option to mark to ignore/not alert for specific field matches. For our current configuration - we have 10 email integrations setup within a mailin...

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Hi, We have an integration with Grafana that opens an alert. We noticed that this alert acknowledged itself. We want to find out who acknowledged it.  How is it possible? Where can I start to ...

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We have devices that send all alerts to the same email address. In this case, I'm working on alerts from Synology, but there are others, like Ubiquiti and many network devices. I want to set up a ...

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Hi :) Can you set up an alert notification policy so that as an example we would only be notified if a specific alert fired 5 times in 30 minutes? Thanks, Luke 

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...psgenie_sdk.AlertApi(api_client=api_client) start_at = 0 max_results = 100 while True: list_alerts = alert_api.list_alerts( query='createdAt = "27-09-2022"', offset=start_at, limit=max_results ) p...

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Hello!   Has anyone been able to successfully integrate WUG with OpsGenie to create alerts? I've created the integration in OpsGenie, created the Action and Alert and policy in WUG, however no...

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Hi, I'm wondering how I can delay the alert notification from a created alert via the API. If I create an alert using the API, is there a parameter I can pass in to only allow it to notify the respon...

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sh-3.2# curl --location --request POST 'https://api.opsgenie.com/v2/alerts' \--header 'Authorization: GenieKey 749797a2-8748-484b-8fc5-f48f006bc3f0' \--header 'Content-Type: application/json' \--data...

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Hi team! I hope anyone can help me... I need to share with the team the contact information (cel phone and full name) of the escalation team (to see who is on-call and how to contact them). I know ...

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I'm using an email integration to receive notifications (ups and downs) from Domotz.  They're all coming in, but I don't see this screen, so I can tell OpsGenie to close the alert on an up noti...

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Hi, My organisation has had existing Confluence and Jira accounts. We were trying to add and subscribe to Opsgenie this week.  After clicking on 'Get the App' and linking it to our Jira site, ...

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Hi, Our team uses Opsgenie and OEC with local scripts for processing alerts. For the best experience and better understanding of processes, we want to know how the connection between OEC and Opsgeni...

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We just had to reinstall the OpsGenie plugin into our ServiceNow instances. Currently we have it activated in dev with the API key. When I try to generate an alert in OpsGenie from ServiceNow, I'm ge...

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Hi all!  I wanna know if someone has troubles trying to access Who is on-call view using the Opsgenie App on Iphone. It´s trying yo load the page, but it never ends. Thanks for the help!

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I am looking for documentation/videos on how to leverage our Grafana instance 

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I received an email this morning that our Jira cloud site had been deleted due to a "user request" - I can't find any record of this request and there are only a very small number of people that woul...

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Hello Atlassian Community! We are using OpsGenie to manage our on call schedules and we have a use case where we have 5 shifts per week (Sunday to Thursday) and 5 team members in the rotation. The ...

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What are the potential causes that lead to a user being suspended? Periodically we receive suspended notices for users who have an account setup and SSO Chiclet to access. I'm not understanding the c...

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Hi Team, Could you please elaborate what does this service subscription feature mean and what would be the difference in the visibility or functionality that we get with the enterprise and standard ...

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How can I prevent extra alerts from being created? My team has a Datadog <> OPs Genie Integration that does the following. How can I make it such that we skip step #3 and prevent a creation of...

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Hi all, is it possible to send out a message in Slack Chat when a team member changed the Team Alert Policy ?   i looked through the available docs but i could not find anything, the activity...

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Hi there,  This is not my field of expertise but am trying to solve an issues we are experiencing. First photo shows the results I am currently receiving from Opsgenie via email. I am no longe...

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In opsgenie, when a team is added as a responder, everyone on the on-call schedule is notified. Ideally, I would like opsgenie to notify only the person on call that week.  I'm unable to figure...

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