Would it be possible to create a Kanbam Board to show cards from an existing Jira Service Management project?
Is it possible to have a automation/rule where if a ticket that has a high priority and assigned to a certain group with the assignee unassigned that if the ticket is not assigned to someone after 2 ...
Are automation rules necessary for notification purposes if we already have configured notifications. Can we disable/delete existing automation rules without issue? Thanks
We are looking for an add-on that will encrypt email from a Data Center enterprise solution.
Hello all, We are using the new forms feature as dynamic fields are quite useful. What we are looking to achieve is to export the submitted data of each form into either an excel file, an external d...
I import data into our CMDB using CSV files. I have an Warranty Expiration attribute I import data to. Is there a way for the importer to look at the value in this field and compare it to...
I have Jira service management cloud. I am a service desk team member with a license and work on tickets through the Jira instance. I had closed a ticket on my end and therefore the customers end(the...
- We have one user that is currently unable to received the Invite and Verification email from her Outlook Mailbox. - Confirmed that other emails were received but from Atlassian unable to received.
Hello, I wonder if anyone can help me with a question I have around the creation of object instances and if that is possible within JSM without extending the native capability too much. ...
Good morning, I am having trouble to add the security headers for my HTTPS connection. They are available on the HTTP port, but not on the HTTPS one, where the HTTP connection is redirected....
I no longer can see "Due Date" under Custom fields but still can use it under Jira plan. How can I add it back to Screen so teams can update the field from the issue screen?
In an Insight Object I have a attribute "owner". I have an automation rule and want tos end an email to the owner if something happens. The automation rule works if I send an email to a certain user ...
import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.issue.fields.CustomField import com.atlassian.jira.user.ApplicationUser import com.atlassian.sal.api.ApplicationProp...
...he page, it has the source <input class="Input__InputElement-sc-1o6bj35-0 bfCuIo" id="customfield_10861" name="customfield_10861" spellcheck="true" type="text" value=""> Is it possible to p...
Hi to all, I have a jira cloud instance and i need to create transitions. There is a way to write the transition code avoid nunjucks/groovy and mybe using python?
...nternal or external. We need this script to return ONLY the last EXTERNAL comment. I found this link; https://community.atlassian.com/t5/Jira-Service-Management/Scriptrunner-Latest-public-c...
Hi, I am working on automation that excludes the following JQL > 'project = ISD AND issuetype = "Email request" AND summary ~ "Azure: Activated Severity: 0" OR reporter in organizationMembers(DvB...
Hi, I have a field with the following context. I need a condition on transition. If the value is BPM and/or BAW, then only users in group bpm-deploy-group can execute this...
Hey there, I want to populate an insight object field with multiple objects. The objects I want to have can be found in other insight fields in different jira issues. I get these jira issues...
Hi there, I am successfully creating and updating user records in insight from Azure AD but have one issue. If the attribute in the schema is and object with a reference to another schema it d...
Hi! We've got issues with strange format of SLA I think it should be totally in hours, or hours should be less than 24 h. Any ideas why this happens and how to correct? JSM 4.3.4 server...
Me gustaría saber si hay la posibilidad de adjuntar dentro del campo 'descripción' alguna captura o jpg para documentar mejor la solicitud, ya que cuando se incorpora alguna captura o jpg con control...
Hello, 1. 3 projects - we will call them P1, P2, and P3 2. Around 10 assignees A1....... 3. I want No Done or Cancelled issues in the counting of issues. The first part, Query for Projects,...
Hi there! We are using Timesheet Reports and Gadgets for JIRA Cloud plugin and there is a question - How to create custom field to give time estimate? Our request goes through several stages, ...
Hi all, I am getting a weird error when updating insight from Azure AD, even though the records are being updated I am getting an error. This error is impacting when I find a matching record a...
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