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JQL validation


I am working on automation that excludes the following JQL > 'project = ISD AND issuetype = "Email request" AND summary ~ "Azure: Activated Severity: 0" OR reporter in organizationMembers(DvB) OR issuetype = "Email request" AND reporter in (qm:33c3cfef-7477-4600-a612-b71479a606c7:e44b3b0f-d307-46ec-aee8-d0e2ffd5a59f) AND summary ~ "DOTCOM-MONITOR: Problem found" OR (issuetype = "Email request" AND summary ~ "[Platforms P1]" OR summary ~ "[Store P1]" OR summary ~ "[Trade P1]" OR summary ~ "[Warehouse P1]") AND summary !~ recovered OR issuetype in ("Website Outage", "Sales Platforms", "Customer Service App/Virtual App Outage", Apps, "Not listed anywhere else?") OR issuetype in (Warehouse) AND "Priority Status" = P1'

Is there a way to edit the above JQl to include anything in the above project and excludes the above please?

I am working on automation that would change priority level for each 'issuetype' called 'email request' to 'medium' excluding the above JQL please.


Is there a way to edit that please accoridinagly?

Many Thanks


2 answers

HI @Alexis Robert 

Thanks for response.

I have tried that and I am getting the below error message

'Field 'filter' with value '10123' matches filter 'Filter for P levels automation' and causes a cyclical reference, this query can not be executed and should be edited.'


I have created a new filter and saved it. I gave access for that filter to everyone in my project.

I have taken the project's ID from the URL (upon selecting my filter).

I have tried the following filter and several variations > issuetype = "Email request" AND filter != 10123

It does not bring up anything just for the filter ID either (apart from the error message above). 

Any idea why am I getting that error message please?
Many Thanks

0 votes
Alexis Robert
Community Leader
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Sep 15, 2022 • edited

Hi @Tomasz Bis , 


the easiest way to do this would be to first create a filter for the issues you want to exclude, and then use it in your final JQL to exclude it. It would look like this : 


issuetype = Story AND filter != 10005 


The filter ID should be in URL when you're looking at the filter.


Let me know if this helps, 



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