Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

I no longer can see "Due Date" under Custom fields.

I no longer can see "Due Date" under Custom fields but still can use it under Jira plan.  How can I add it back to Screen so teams can update the field from the issue screen?

1 answer

1 vote

@crane -

In Jira/JSM, if you can verify in your project's screens configuration that the Due Date field is there, and you cannot see the field still, then you will need to ensure in your project's permission scheme to ensure "Schedule Issue" permission is granted to your team members.  By default this permission is only applied to project Administrators role member.

This permission is needed for users who need to manage the "Due Date" field.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

An unofficial way to monitor a JSM mail handler for errors

...eturns true if any content is returned for the s...

718 views 3 20
Read article

Atlassian Community Events