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I no longer can see "Due Date" under Custom fields.

I no longer can see "Due Date" under Custom fields but still can use it under Jira plan.  How can I add it back to Screen so teams can update the field from the issue screen?

1 answer

1 vote
Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 15, 2022

@Jiyoung Crane -

In Jira/JSM, if you can verify in your project's screens configuration that the Due Date field is there, and you cannot see the field still, then you will need to ensure in your project's permission scheme to ensure "Schedule Issue" permission is granted to your team members.  By default this permission is only applied to project Administrators role member.

This permission is needed for users who need to manage the "Due Date" field.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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