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Strange SLA display format


We've got issues with strange format of SLA


I think it should be totally in hours, or hours should be less than 24 h.

Any ideas why this happens and how to correct? 

JSM 4.3.4 server.

Goals set:

image.pngp.s. SLA reconstruction was done without any change of values/format

1 answer

1 accepted

2 votes
Answer accepted

Hi @Denis Burdukovskiy ,

it is strange and sometimes appears on my side. There is an open request for that


@Fabio Racobaldo _Herzum_ , thanks for details

It's a pity, that there's no even workaround to set it correct,

But it explains how this figures are calculated , many thanks!

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