nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Cannot open tickets

Adam Nielsen

Hey,

when I open a ticket in Jira it loads for minutes, then it shortly shows the content, but then suddenly its replaced with an error message:

I tried to clear cookies/cache, used Firefox and Chrome, and inkognito mode, but it all did not work.

Any suggestions?

Accepted answers

Wouter Hoek

Cross posting:
https://community.atlassian.com/forums/Jira-Service-Management/have-such-trouble/qaq-p/3287220#U3287243

Looks like an issue on Atlassian's end.
Same thing happening here.

edit:
https://jira-software.status.atlassian.com/incidents/kvpmkndcdfyk

All comments

Timo_noc0qm

All users in our org have the same issue across all spaces in JSM/JIRA.

Wouter Hoek

Evgenii

Hi,

According to multiple messages about same error, it's global problem.
There is no incident at current moment, but I think it will appear soon,
https://jira-software.status.atlassian.com/

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