Atlassian Community
Discussion List
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Best Approach to Split and Copy Jira Cloud Issues into Three Projects While Preserving Data
Hi Community, We have a Jira Cloud project containing approximately 3,000 issues, including system fields, custom fields, assignees, reporters, attachments, comments, issue links, and parent-child relationships. Our requirement is to copy these issues into three separate Jira Cloud projects, with approximately 1,000 issues…
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Issue with Repeated Username Authentication in Bitbucket
Dear Bitbucket Support Team, We have been experiencing an issue with Bitbucket today. Whenever we access or log in to Bitbucket to work with our repositories, it repeatedly prompts us to enter the username, even though the username is already included in the repository URL. This behavior was not expected, and we would like…
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Trello search feature doesn't work properly or always?
Hello, I think there could be a bug about the search feature of Trello because I have a card archived months ago with this word inside the description: 99_PREORF23_LIVEORD Unfortunately if I still search the card using this word no results appeired but I need to use different words of the description. I even used the…
- Bitbucket not opening
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IS Bitbucket Down ?
I am getting below message while accessing the https://bitbucket.org/project-company/workspace/overview/ upstream connect error or disconnect/reset before headers. reset reason: connection timeout but Jira and confulence are working
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Please run a manual "Garbage Collection" (GC)
Atlassian Team member, please run a manual "Garbage Collection" (GC). Now, it keeps showing "Your workspace has exceeded the 1 GB limit and has been placed in read-only mode. Learn more about upgrading your plan and checking storage usage.".
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intégration du chatbot rovo dans une page de mon intranet
Bonjour, J'ai créé un agent rovo sur confluence. cet agent (rovo chat) apporte des réponse aux question qui lui sont posés. Comment intégrer la zone de chat au milieu d'une page de mon intranet?
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Current live documents on confluence
I'm doing an analysis of how many confluence pages are open currently. To do this, I did an export from the confluence space I'm working in and put it into excel to add a few formulas to to remove duplicates. I wasn't sure what unique identifier is to show what confluence pages are currently live and which are archived. My…
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Error with creating a new confluence space for existing project
Hey, I'm trying to create a confluence space for an existing jira project and receive an error message as in the picture below. Any advice how to create a space for existing project? I am trying to create a space from jira -> Project Page -> connect to confluence space -> create a new I am getting to the point below and…
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How are You Using Rovo Agents? [Earn Badge + 100 Kudos]
Welcome to Week 2 of Go AI-Native with Rovo! This week, it’s all about agents. Before you dive into this post, it's one of three in the Go AI Native with Rovo Badges Kudos Challenge! Complete all three articles in the series to earn the mega badge: What is Go AI-Native with Rovo? [Badges + Kudos Challenge] What is the Get…
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Linked issues Display
Hey .. What i thought would be simple has become challenging !! THere is a requirement to display all the Linked/Depends on issues of each EPIC and the ask is to display each of them in a separate row .. T1 has the Linked/depends on issues of T2 So the page before ask: The expected page is to display each of the Linked…
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Issue adding Confluence URL in Claude Projects File
Hi Atlassian Support, We currently have the Atlassian connector integrated with Claude. One of our users has created a project within Claude and is attempting to add URL's by selecting the Atlassian option. However, when the user pastes a Confluence page URL during this process, they receive the following error: “Invalid…
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Loom Notetaker Not Recording Zoom Meetings Despite Correct Auto-Record Settings
Hannah Boisvert31/Aug/26 05:02 PM Hi Arun Thanks for reaching out to Atlassian! I’m Hannah on the Scaled Sales team. I am happy to assist with this request! We appreciate your interest in Loom! Loom is a video communication tool designed for asynchronous work Loom Plan availability includes: Loom Starter is an excellent…
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Disable commenting on closed posts for everyone, including Champions
Currently Champions can still comment on closed questions and discussions. However, the "Closed" label isn't particularly prominent, making it quite easy to overlook and accidentally leave a comment on a closed post. I'd suggest disabling the comment/answer option for everyone, including Champions, once a post has been…
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Could not upload the file to Confluence. The server may be unavailable.
Not able to upload image on wiki by choosing the option - Insert files and images. And after that it is showing this error "Could not upload the file to Confluence. The server may be unavailable."
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Authentiaction failed with Personal Access Token
Hello everyone, In Sourcetree, I'm trying to add an account at the Remote repositories. In the window that says 'Edit Hosting Account', I choose GitLab as Hosting Service and HTTPS. In LrzGitlab, I create a personal access token which I use as password in the 'Sourcetree personal access token request' window that pops up,…
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How can you cycle through search results in the full page rather than sidebar on Jira Cloud?
Up until very recently, when doing a search or using a filter, you could click on a work item in the results and it would open in the full page. You could then use shortcut keys like 'j' and 'k' or click the Up/Down arrows to walk through each item one at a time. There was also a Back button to return to the search/filter…
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Jira Automation - No actions performed
Hi, I'm trying to build an automation that sends emails to email addresses contained in a specific custom field whenever I choose "Yes" in another custom field. Field name containing the email addresses (separated by ";"): Key Client Contacts Field Name containing the "Yes" trigger: "Internal Sign-off"…
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Security incident, 3 support tickets with zero response in 3 weeks
We are a paying Atlassian Cloud customer (Jira Premium, Confluence Standard, Jira Service Management, roughly 45 users), and we have a security issue that Atlassian support has not acknowledged in three weeks. Is this normal? A former employee, whose account was suspended in our organization, somehow used his Atlassian…
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Atlassian DORA Documentation
Hi, good afternoon. One of my colleagues from Legal has emailed our Atlassian Account Manager, Rhiannon Watson, requesting some information regarding DORA documentation, but we haven’t received any response. Would you be able to help us with this or put us in touch with someone who can answer our questions? I’ve attached…
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Confluence Page edit and Update content
Hello, I've set up the space and built the page for document updates. I can create the page without any issues, but when I try to edit the content on that page, I keep running into an error. I've tested it with different user roles and even logged in as an Admin, but I'm still getting the same error message. please help me…
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change table cell color based on date
I have a conflunce table and there is a column of cells that contains a different dates and I would cell color to automatically change the cell color based on how many days are left to that specific date in each cell. If there for instance is 1 month left there will be a specific color and if the specific date has passed…
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Urgent – Unable to access Jira and Confluence – PROPEACE
Hello Atlassian Support Team, I am contacting you because I am currently unable to access my Atlassian workspace, including both Jira and Confluence, which we use to manage our software development project called PROPEACE. Here are the details associated with our account: Project name: PROPEACE Expected Atlassian site :…
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Could we rethink rejected answers in the new Community Q&A?
One thing I genuinely preferred about the old Community experience was how answers encouraged discussions rather than simply being accepted or rejected. With the new Q&A experience, I've noticed technically correct and helpful answers being rejected, sometimes without any explanation. But an answer not solving someone's…
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Getting rid of deactivated sites
So I have sites that has been deactivated for ages now, but it still shows under my site dropdown list. How do I get rid of it?
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Urgent: Can Atlassian help recover data from my deactivated Confluence site?
Hi everyone, I urgently need help recovering data from my Confluence site: https://abhinavverma.atlassian.net/wiki I received an email from Atlassian stating that my Confluence app would be deactivated due to inactivity on August 1, 2026, and that the associated data would be permanently deleted soon afterward.…
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Webhook behavior changed?
Hello, We have had automation running (via powerautomate) for over a year that listens for any new issue created in Jira. Specifically, the automation listens for type==bug and then does some tasks. Our integration to Jira seems to be working ok. Automation is being triggered via webhook for issuetype==epic or…
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how to implement flow metrics implementation and reporting in atlassian
how to implement flow metrics implementation and reporting in atlassian
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My Company email is changed
My company email address has changed, and I no longer have access to the old email address used to create my account. How can I update my account with my new email address?
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Trello MCP bloqueado mesmo com permissões liberadas
Ao conectar o OpenClaw ao Trello MCP oficial, selecionando somente uma área de trabalho, aparece “Permissions are blocked for these workspaces”. No painel administrativo, read_trello e write_trello estão permitidos. Os domínios compatíveis também estão habilitados, incluindo o retorno local 127.0.0.1. Refazer a autorização…
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