Atlassian Community
Discussion List
-
Can you embed an excel file to a confluence space and modify it on the page?
I know you can embed an excel file, view it and down load it. But can you embed an excel file onto a confluence page and actually modify it on the page in real time?
-
Minhas etiquetas sumiram
No meu trello tenho algumas etiquetas, e todos os meus cards estavam com ao menos 1 etiqueta vinculada. Hoje ao abrir o trello vi que todos os cards estão sem etiquetas. Alguém já passou por isso? Como resolver?
-
Best practices for rendering short-form video galleries within Jira issue layouts?
Hello Atlassian Community, We are currently analyzing developer workflows for teams that use short-form video assets (like TikTok clips or UGC video clips) for product testing, UI/UX feedback, or e-commerce asset management inside Jira. When attaching or embedding interactive video reels into Jira issues: * What is the…
-
Want to configure ephemeral storage on pipeline kubernetes runner
Hello, we have set up a kubernetes runner autoscaler for bitbucket pipelines. Currently it's not possible to configure ephemeral-storage on that runners. Can we get this possibility please? I have already implemented it in the repository, but don't have the rights to push something to the repo and open a pull request.
-
Update phone number for my profile in JSM
Where can I update phone number for my profile in JSM for on-call
-
Personal email hacked and deleted, request to move Admin to secondary email
Hi, my [email address removed for privacy] account was hacked and deleted. I was able to share my board with my secondary email before being logged out. I can't log in into Trello with hotmail account anymore because of 2-step verification code. Please help me giving Admin rights to my secondary account. Edit: Email…
-
Atlassian Cloud vs. Atlassian Data Center
What are the differences between both with regard to giving access to guests? Thank you, Silke
-
Atlassian/Jira Verification Emails Not Being Received
Hi Atlassian Support, Unable to receive Jira/Atlassian verification emails or verification codes. Our Microsoft 365 admin has already checked Message Trace, Quarantine, spam/junk, mail-flow rules, and blocking policies. There is no record of the Atlassian emails being received, blocked, or quarantined. Other external…
-
Asset Schema view changed
Hi The Asset schema view appears to have changed, and the Linked Work is how showing at the top How do we get this back to the side like it was before ?
-
Need help restoring Jira Cloud site after ticket CA-3952464 was archived
Hello, I need help restoring my Jira Cloud site: tagami2000.atlassian.net I previously had support ticket CA-3952464 regarding this issue. In that ticket, I was asked to specify which deleted instance I wanted to restore by providing the URL. However, when I replied with the site URL, I received an automated message saying…
-
What are the timelines for new Service/ Asset features enablement?
Hello, as per Operations --> Services timelines were 15 Aug + 2/3 weeks. Latest time was due on 5th Sept. we receive the feature for a short period on 3 Sept afterwards we were rolled back. What are the new timelines when a stable features will be released? we are in the process of setting up a Service Management…
-
Looking to Learn From Real-World ITSM Implementations on Atlassian
Hi everyone 👋 I’ve been spending more time learning about IT Service Management with Atlassian, and I’m particularly interested in understanding how teams move beyond the basic “service desk + tickets” setup toward a more mature and connected ITSM practice. There is a lot of great documentation available, but I’m…
-
Unable to use rich text editor option while editing the confluence page,
like changing text color, making text bold , italic , all the rich text editor options are clickable but noting is working... but at the same time when I use keyboard shortcut like ctrl+B or ctrl+I then it works. what is the issue I do not know. multiple users are facing the same issue. also tried with incognito mode…
-
An unknown error occurred
Hello, we would like to start a trial of the Atlassian Service Collection for our site instrumentsystems.atlassian.net. When clicking 'Try now', we always receive the message 'An unknown error occurred'. Could you please check why the Service Collection trial cannot be activated for our organization? Thank you.
-
Jira Snippet Library: JQL - For Dashboards
Queries For Dashboards As a project manager, owner, or team lead, it’s often your job to ensure work is measurable in Jira. But without important data, like assignees, estimates, and due dates, reports are often blank or useless. Instead, I create dashboards to alert me to undesired data conditions. E.g., Work has started…
-
Extension with msal or access logged in user token
We are implementing a plugin on Jira. Our backend service are protected by ms token. Is there any way my application can access the parent frame's storage or are there any sdks which can do so? If not, is it fine to integrate msal sso within the application iframe? Thanks
-
How to Retrieve the Original Value Entered in a Custom Field During Issue Creation
Hi Team, We recently encountered a situation where data from a custom field was lost due to an incorrect field merge. We are trying to determine whether it is possible to retrieve the original value that was entered into a custom field at the time of issue creation. We have already checked the History and Activity tabs,…
-
Bamboo DC API call, how to start build on specific branch only
Hi, I'm trying to trigger a build on a specific branch using a Bamboo DC API call from Jira Cloud. I'm sending a request like this: http://foo.com/rest/api/latest/queue/SUW-PET?bamboo.branchName={{pullRequest.sourceBranch}} However, instead of starting the build on the desired branch, it starts the build on the master…
-
Mirroring data from external excel file to Confluence
Hello. Is it possible to display data from excel file, which is hosted in some other location (like oneDrive, different site)? Our technicians are changing excel file frequently and we need to have all changes be updated live in COnfluence
-
Color scheme for hyperlinks in Service Portal [SOLUTION]
Hi friends. Just wanted to share this in case anyone else runs into this issue. We received some feedback from our customers regarding the color of hyperlinks and how they're not distinguishable from the rest of the comment text. I contacted Atlassian Support and was told "I just confirmed it's not possible to change hyper…
-
Can Easy Heading be used with Live Docs?
I have been using the /Easy Heading Macro to enable a sidebar TOC for Confluences Pages. When I enable/insert an Easy Heading Macro on a Live Doc, the sidebar TOC is not displayed. Does this feature work with Live Docs?
-
Anyone experiencing Slack integration problems since 4th of September?
Greetings, We host a service desk on Jira and we had set up Slack notifications since March 2026. They were working fine until 4th of September 2026 where we received the last notification. I tried managing the configuration through Slack and Jira, everything seemed healthy. I tried changing a bit the config of the…
-
How can I insert a picture/ an image to a dashboard?
Hi, One of our users would like to show up a screenshot in a dashboard. I read a lot, you can do this via the richtext gadget. But in fact this doesn´t work. It doesn´t matter, if I insert the image directly in the gadget or put it to a JIRA ticket or Confluence page. Does anybody of you have a workaround for me? Kind…
-
Text / Rich Text gadget not available in Jira Software Cloud dashboard
Hi everyone, I’m currently using Jira Software (Cloud) and trying to build a simple internal “portal-like” dashboard where users can click links to access forms. I was looking for a Text or Rich Text gadget to place custom links (e.g., form URLs) on a dashboard. However, in my environment, I cannot find any such gadget in…
-
Pulling in a Space and all linked items in Plans
I don't think this is possible from all of my searching.. But hopefully someone can prove me wrong! I think Plans are a valuable tool, however, I find they can get bogged down quickly when working with multiple spaces. My goal is to have a filter that will pull in a Space, and all items linked to items within that Space to…
-
Delete and Archive recovery
Hi Seeking any guidance on how to view Deleted and Archived Confluence pages. My experience of each is: Delete - Gone for good? Archive - Once archived you can save the URL and go back to it, BUT if you forget to save the URL then it is nigh on impossible to locate again (considering we have hundreds of users who also…
-
How to send the full content of a Confluence page via email using automation (manual trigger)?
Hi everyone, I'm trying to build a Confluence automation that sends the entire content of a page via email whenever I trigger it manually from that page. What I want: * Trigger: Manually triggered from a page * Action: Send email containing the full, readable page content (headings, tables, task lists, emojis, links,…
-
Unable to unarchive a Release that I see was archived in the System Log
The System log shows that a Release in a project was Archived, but it is missing from the projects Releases page. It should be showing up with an "Archived" status label. How can I recover the release?
-
Jira Cloud Free: Jira admin has ADMINISTER_PROJECTS=false and cannot access Development tools
Hi, I have a permissions issue on a Jira Cloud Free site. Affected project/space: FEM I am an administrator of the Atlassian organization. My account has the following access: - Organization admin - Member of org-admins - Member of the Jira administrators group - Member of the Jira users group - Jira Administration: App…
-
How Do You Manage Complex Automation Without Slowing Down Your Workflow?
Hi everyone, I've been working with different automation systems lately and noticed that as workflows become more complex, performance and maintenance can become a challenge. For example, while managing projects, I often rely on automation to reduce repetitive work. The same concept exists in other areas too. I recently…
Categories
Popular Tags
- cloud 241,513
- jira 210,984
- confluence 98,994
- jira-software 96,655
- server 79,627
- jira-cloud 70,760
- jira-software-cloud 52,258
- jira-service-management 44,345
- trello 38,128
- confluence-cloud 35,731
- jira-service-management-cloud 33,953
- bitbucket 33,829
- jira-server 29,433
- jira-service-desk 28,050
- atlassian-marketplace 25,209
- jira-administration 20,559
- jira-core 19,371
- bitbucket-cloud 19,332
- confluence-server 18,660
- jira-software-server 15,693
- jira-development 14,287
- scriptrunner 13,570
- automation 12,362
- moderators 11,660
- bamboo 11,634