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Community resources
Jira
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I have been successfully exporting data to Excel on a weekly basis until today. I am receiving an error message that I must add a Site ID. I uninstalled the Excel Add In and reinstalled i...
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In Jira Cloud do you need to have role of Board Administrator to create a new board for a project?
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How is the success rate calculated in Xray? For a test execution, we have 1795 tests, of which 1577 are marked as PASS. If the success rate is calculated at 1577/1795 that would be 88%, but the repor...
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Pessoal, boa tarde! Possuo o Jira Software Standard e, por default, o topo da hierarquia de Itens é o Épico. Porém, criei um Item chamado "Iniciativa" que, na nossa hierarquia interna, fica "acima" ...
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I am trying to write a very simple automation to parse the description field from a story that contains the text 1:2:3:4 and use the Log action to output its empty status, size, and each list item.&n...
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Need to clarify - if a level of Jira basics are covered and will the session move through end-to-end board creation -epic -issue flow? Thank you in advance!
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I am trying to create a URL so users can create a JIRA ticket with some of the fields prepopulated. I used this article as a guide, How to create issues using direct HTML links i...
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for example ORDER BY created DESC .. how to order the last first?
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I used to be able to see all tickets, regardless of their status, in my "Backlog." However, one day, tickets with the status "In Test" suddenly disappeared from the "Backlog." Now, I have to go to t...
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Hello, I have an automation that I would like to create between two projects: Projects 1 & 2: Parent/Child hierarchy Manual Trigger: Any user in our account can run the trigger and the manual t...
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Hello! I need to disable my own 2FA, but Atlassian won't let me do it: "Two-step verification required Your organization admin requires two-step verification to be enabled on your account. If you n...
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Hello everyone and thank you in advance for your help. I have been using Jira for some time but am just getting into using automation. I am setting up a rule that triggers when I create an epic conta...
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Hi, We are looking to rename our Atlassian URL, which I know is possible: https://support.atlassian.com/organization-administration/docs/can-i-change-the-url-used-to-access-a-product/ I was wonder...
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Hi all, once again I've got a question about Advanced Branching in Jira Automations. It's such a mighty tool, but I never get it running in the first try :D My environment is Jira Service Managem...
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is there a way to not have the 'cancel' button when writing a comment on a ticket? the reason behind this question is quite stupid, but it happened multiple times that I was working on the account up...
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Hello, Would it be possible to change the status in bulk as in the filter view? It would significantly improve the experience and make our employees faster and more effective. It's way more importa...
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Hi, In JIRA Automation, I try to send an email with a list of issues returned by the trigger JQL. I'm using {{issues}} but it send me one email at a time. I want to have all i...
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I would like to know if more than one department within our organization can sign up for a free small team plan. I understand that these teams would not be able to interact among their separate...
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Hi, I want to fetch session information for the logged in user using rest api in Jira Cloud. I tried using folowing end point. <domain>/jira/rest/auth/1/session, but it is not fetching me the...
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In Jira Cloud, Is it possible to trigger an automation rule from another automation using REST API. If so what is the endpoint we will be sending to trigger that rule. Also, how to find the automat...
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Hi! I'm a Jira administrator at the company I work for. I have a new software project that sends notifications to the assigned person when an issue is due. The problem is, I haven't configured this n...
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I've setup Done synonyms like Abdonned, Released, "self-fixed" but when i complete a sprint those issues are reported in the next sprint. Those issues are always showing and seems they are not count...
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Using Jira Cloud in a company-managed project. I have an automation rule that should not run if the parent field is empty. I tried doing an If statement with Epic and Parent but both fiel...
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Translator I need to install a Jira instance via Ansible, but I cannot fully automate the process because, to create the tables in the database, I apparently need...
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My issue.statuscategorychangedate is in EDT. In automation when I try to convert it to UTC like this {{issue.statuscategorychangedate.convertToTimeZone("UTC")}} it is not working. What is the right ...
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