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Is there no issue key (work item key) in the Atalassian Data Share jira_issue_field table?

Joanna Waligora
September 9, 2025

The key e.g. PROJ-123 is the basis of human representation of jira/jsm tickets. For those needing reporting extracted via Delta Sharing, it seems like using the jira_issue_enhanced_table is the only option. That table comes in with a 5-8hr delay. Having to rely on it for the Key value renders all other approaches using 'live' tables critically deficient. Are there other field sources for this info? I see an issuekey field, but it appears to be null for all our projects. 

I'm thinking I may need to pull this via API, in combination with enhanced table queries for historical data, but that seems rather extreme for something so rudimentary, hence I think I may be missing something.

schema ref: https://support.atlassian.com/analytics/docs/data-share-schema-for-jira-family-of-products/#Tables-specific-to-Jira-Service-Management

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1 vote
Matteo Vecchiato
Community Champion
September 9, 2025

Hi @Joanna Waligora ,

I suggest to post the question in the Analytics channel: https://community.atlassian.com/forums/Atlassian-Analytics/ct-p/analytics 

Anyway the field for issue key should be issue_key.

Kind regards 

Joanna Waligora
September 9, 2025

Reposted. Thank you. 

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