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The new reset api for searching issue is not working and always return empty.

henry_he
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September 9, 2025

We're using JQL via '/rest/api/latest/search' to query issues before. However, we got a notification to ask using the '/rest/api/3/search/jql' API. 

BUT the new api endpoint always returns an empty result.  Could you please provide instructions on how to use your new API? I was trying to follow your official document https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-search/#api-rest-api-3-search-jql-get.

It is TOTALLY not working....

 

1 answer

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Trudy Claspill
Community Champion
September 9, 2025

Hello @henry_he 

Welcome to the Atlassian community.

Please share with us the code that you are using to call the new API endpoint including the payload you are providing with the call.

We can't debug your problem without seeing how you are trying to use the endpoint.

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