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Mobile Screen reader navigation and semantic structure in Jira tickets

Heiligenthaler_ Julien
August 24, 2026

Hi everyone,

 

I’m experiencing an issue when using Jira with screen readers (VoiceOver and TalkBack) and wanted to ask if others are experiencing the same problem or know of a possible solution.

 

Within a Jira ticket, there are headings such as “Description” or “Expected Description”. The content below these headings is read by the screen reader, but I cannot navigate through the text efficiently. With longer content, I essentially have to listen to the entire section from beginning to end to find a specific piece of information.

 

In addition, semantic elements within the content, such as headings and lists, do not appear to be recognized or exposed as such by the screen readers. This means that, within the content sections below the headings, I cannot navigate directly from heading to heading or from list to list.

 

Has anyone else experienced this issue, or is there a setting or workaround that allows better navigation within these content sections?

 

Thanks!

1 answer

0 votes
Marc -Devoteam-
Community Champion
August 25, 2026

Hi @Heiligenthaler_ Julien 

Based on the Atlassian documentation on this, see https://dam-cdn.atl.orangelogic.com/AssetLink/878yyvcn72l13f0qg30ld5pw87s1d2d8.docx 

They have tested using the following:

Operating System

Browser

Assistive Technology

Windows 11

Google Chrome

JAWS 2023

Windows 11

Google Chrome

NVDA 2023

Mac OS 26.2

Safari

VoiceOver Latest

This is all I could find officialy.

 

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