Community resources
Community resources
Community resources
Jira
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Hi I'm trying to build some simple automation to set the priority and due dates based on severity of the vulnerabilities. It appears that vulnerability values cannot be used in automation. ...
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We've set up some custom fields in a JSM project so that we can expose them in Jira Issue Collector. Unfortunately the Custom Fields' description is displayed in the Issue Collector dialog (preview)...
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How do I change the field layout on the CREATE issue screen?
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I am driving myself mad trying to figure out my mistakes. I have two Yes / No fields: issue.customfield_10414 For "Adoption" issue.customfield_10415 For "Retention" I need to...
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Hey All, I am new to Jira. I was asked to create a front door form for my project however it says that forms has been disabled for this project and cannot be used to create issues or request...
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I am looking for an example email to enable email-to-case. I have this email (epc@clearblade.atlassian.com - left of pic) and Request Type (right of pic) created: The incoming emails wi...
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Hi all! Goal: send different Slack messages based on the age of qualifying "Last Comments" Ex: I add a comment with the keyphrase "PLS_ESCALATE" to items. I want to receive different messages...
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Hi All, In the never-ending quest to reduce clicks I'd like to know if anyone has any tips or tricks to force a Permission Scheme (and even Workflow Schemes) when doing a CSV import of tasks via "Sys...
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I have blocking tickets in a different system that I am linking to my issues using web links. I want to have red background color for the linked issues in which the status of the issue is blocked. Is...
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Hi everyone, I'm experiencing an issue with an automation rule in Jira Data Center where it gets throttled due to exceeding the allowed processing time limit. The error message state...
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Hi All, I am trying to setup an automation to send to Slack from Jira. Instead of receiving the email updates from Jira when an issue has been updated, we would like to see the updates for the ...
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I would like to be able to send a customer ticket "to development" which will create a ticket in a development project and set the link to a specific type. I am doing through automation...
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Hello, My team currently has automations set up for four different "impact categories," which then create a series of linked issues and sub tasks. Sometimes the scope of an issue changes, and ...
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I want to make the colors of both my projects the same https://htcinc0.atlassian.net/jira/software/projects/FDCC/summary https://htcinc0.atlassian.net/jira/software/projects/FS/summary
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I am trying to create a plan that show the work our three teams are doing in the same project. I set the source data to be the three team's boards. The problem I have is that many of the stories in t...
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TicketA has 5 available link types. TicketB has 5 available link types. How do I lock down the project where Ticket A lives to restrict to only a single instance of the 'ZZZ' link type? It ca...
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We have set up Product Discovery for our company. I have followed the instructions & created 2 groups - creator & contributor. Users are able to join with a link; however, it automatically as...
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Por ejemplo si hay 2 equipos de 5 personas cada uno, pueden haber 10 usurios trabajando en un proyecto en la versión free? Gracias por la respuesta.
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Hi, Scenario And Requirement We have a multiple jira projects. We have issue types: story, bug, task and change ticket. We have created two custom fields : 1.CustomField1 and 2. CustomFi...
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I need to turn a field required (the time tracking field) when the issue go to a specific status
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How can I configure a COPY (CC) field so that the user can enter more emails when opening a ticket through my portal?
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Hi, I am trying to see if there is a way to filter by child issue fields for all child/sub-tasks? The list view does not show this and I am unsure of how to filter multiple child is...
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Hello community, it was considered the right thing to hide the system field Priority in some projects. I tried to bring this back, simply by clicking Show in the screen configuration for one of t...
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We have a few custom fields that we want to use in automation in which the automation would leave a comment tagging the users in the comment. As of now I have found a way to have it show the users na...
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Hello, I have slack and JIRA associated with two different email addresses. Recently, Jira has been trying to open the ticket with my assocated slack email, which I do not want it to do. I t...
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