Hi, Lets say I have an incident with the impact = Critical with a component that is in "Major outage". After creating the incident the component affected is downgraded to "Degraded performa...
Hi We are trying out Atlassian product : status page. I have a question regarding the top level impact, if you have a high impact like critical.. because one of the affected compo...
We are currently using the free tiers of Jira, Confluence and Jira Product Discovery. We tried to set up Statuspage and we receive this message: "We can't fulfil your request right now. This p...
Hi All! I'd like to know if it is possible via API to create an incident and notify via email only impacted customers who have subscribed to a component of our audience specific page. ...
...tatuspage.io JSON: { "component": { "description": "string", "status": "operational", "name": "string", "only_show_if_degraded": true, "group_id": "string", "showcase": true, "start_date": "2...
...f a statuspage.io JSON: { "component": { "description": "string", "status": "operational", "name": "string", "only_show_if_degraded": true, "group_id": "string", "showcase": true, "s...
It shows that we require correct DNS records to send email alerts from an organization email or else the emails come from noreply@statuspage.io. It doesn't look like the correct record has been ...
Hi, My company recently merged with another, and we want to migrate both of our cloud instances into one Atlassian Cloud instance. Currently we have two Atlassian Cloud instances A and B. B currentl...
I set an override for the "major outage" downtime for a component but would like to undo that now and let the "original" downtime show (which is continuing to increase because it concerns an active, ...
With the Jira integration, can we do something similar to a Confluence page that allows us to embed a list of Jira tickets with a query of which tickets to show? It would be helpful to be able to sa...
Hi there, wondering if anyone can help. IF an email "ABC" is used to subscribe to a status page (Self-service signup), THEN a "[XYZ status] Confirm your subscription" Email is sent and...
Our team wants to use use Statuspage for incident communication across multiple services, but out compliance department is concerned about accessibility of the user interface to someone with visual i...
We have recently changed our SLA metrics and wish to update the historical view of statuspage to report on uptime according to our new metrics. How can we manipulate the statuspage database to a...
Hey Folks, Wondering how you reschedule a maintenance without statuspage sending multiple email alerts. Currently the way we post a status is with a message saying wha...
I am pretty sure that I can create a component, and a component group e.g. Component group " NYS Dairy Farmers" Component children " Johns cows" &nbs...
Hi guys, This is a 2 part question. Firstly, is it possible to create subscribers en masse, or do they have to be done individually? Everything I've tried so far seems to suggest the latter, meanin...
Hi guys, This is a 2 part question: Firstly, I have a large group of users who I need to subscribe to just 1 component. Is it possible to add users en masse, or does it have to be done individually...
We have one of our customer whose email address starts with the special character #. When trying to add the same status page is saying its an invalid address. Do we know if there is any restriction ...
Can you automate to maintanance mode wia email?
I use the Atlassian third party components for Jira and Confluence. The status of these tools shows up correctly. However, the incidents do not show up. Only the overall status show...
I'm currently trying out the free trial version. When I create an incident and update users in my audience didn't receive the notification. Why.
Hi community I hope you are doing very well! I would like to know if we have any update for the request with the ID STATUS-110? This request is about this question made arround 1 year ago: ht...
Good afternoon, I'm currently creating an internally facing StatusPage for business users/internal employees. I'd like to add a button on the page, that when clicked it reverts employees back to the...
I onboarded a new user on our standard plan and she has not edit rights to change tickets/title. I changed her rights from trusted to admin, but no difference. What do I miss and where I can resolve ...
Hi All, I am using Postman for some API automation and within postman I have the ability to email a specific address to alert on any failures. Unfortunately, their email subject line isn't edi...
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