How to rectify wrong DNS records?

It shows that we require correct DNS records to send email alerts from an organization email or else the emails come from noreply@statuspage.io. It doesn't look like the correct record has been set yet even though I added TXT record as a host record with CNAME as a type.

Please let me know how to resolve this issue.

Thank you in advance.


1 answer

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Abraham Musalem
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 24, 2023

Hi Venkat,

Thanks for reaching out. Please submit a support ticket via support.atlassian.com so we can help you out! 

Regards, 
Abraham, Statuspage support

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