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Is special character # allowed in subscriber email address

ACORD Solutions Group May 16, 2023

We have one of our customer whose email address starts with the special character #. When trying to add the same status page is saying its an invalid address.

Do we know if there is any restriction on the special characters allowed in subscriber module?

Please let me know.


1 answer

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marc -Collabello--Phase Locked-
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May 17, 2023

Hi @ACORD Solutions Group ,

While the `#` is allowed in principle (see ), I think you need to contact Atlassian support to get a definitive answer for Status Page.

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