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...ove, Shannon from Statuspage
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Hey everyone! Steve here from the StatusPage product team. Over the past few months, we've been working on a feature that helps you to show off the uptime of your infrastructure. This f...
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Happy Valentine's Day, Atlassian Community! 💘Sending you all lots of #HugOps from the Statuspage team. Hold up...What's HugOps?! #HugOps is a hashtag used p...
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...bout how you approach communicating with users about incidents. The first getting started guide is a quick introduction to Statuspage: Statuspage is a tool that helps you c...
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Hi there! Shannon from Statuspage here. 👋 With Cyber Monday quickly approaching, we're looking to hear from Atlassian customers – specifically from teams who touch incident response l...
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...bsp;the #HugOps love today and every day. ❤️, Shannon & The Statuspage Team
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Is Page Id and API Key is different for different users?
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We have a Slack webhook that's used to subscribe to a statuspage.io page for a 3rd party system we use. On a semi-regular basis, we get an email to the email address we used stating: Hey,&n...
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How can I access components/incidents of particular user using API call?
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I want to trigger the below mentioned API endpoint and for that organization id, Please provide the details of finding the organization id?
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Hey folks, Looking for some advice/recommendation/best practice in relation to one of the status pages Symantec has for one of our products. Essentially, this product has 30+ data pods (basically l...
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...uccessfully launching had promoting your status page and share your own tips and tricks below! If you’re a current Statuspage user, how did you announce your status page? If you’re not a current Statuspage...
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Hey folks, Another advice thread but this time around rescheduling maintenance. For one of our pages, we have to give 30 days notice for maintenance on the customer portal. This goes through change ...
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Statuspage is often confused as a monitoring tool. While we do allow you to automate your status page (using integrations and our API), most customers manually update their status page. Check out &n...
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👋 Hey folks! At Symantec, we have 13 Statuspages for our various cloud products (yeah, a lot of pages but it's worked incredibly well). I've recently been discussing with the team on how we should e...
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I think it should be very useful if you can manage Statuspage incidents and scheduled manteinance items from JIRA issues. My idea is when you're working with an issue you could push an incident of a...
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Components help you tell your users which part(s) of your product or service are impacted by an incident. Read our new getting started guide to learn more about how Components work in Statuspage...
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Incidents happen. It’s how you respond to them that can make a bad situation turn into a great customer experience. Here are our top 5 incident communication tips . What tips and best practic...
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Hi! I often have to place scheduled maintenance on our Statuspage and when the window is over a long period (for example weekend security patching) it would be a lot easier to be able to put in t...
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Today I learned about great new improvements in the integration and interoperability between Jira Servise Desk, Statuspage and Opsgenie. I’m excited and looking forward to delivering these benefits t...
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...ustomers. Proactive support ensures that even the worst incident can be a good customer experience — but only if the right people, processes, and tools are in place. Statuspage lets you easily c...
Statuspage has 3 new integrations with Zendesk!
Incident response is a team sport, and customer support is an integral part of any team. While Ops is working hard to solve the problem at hand, support is on the front lines communicating with custo...
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