Statuspage

 👋Community members! Downtime happens. And great incident response takes a village. Teams like Support, Dev, SRE, Ops, IT, and Marketing have to come together to resolve the problem while keep...

• best-practice
• collaboration
• customer-support
• devops
• hugops
• +6 more tags...

Happy love day, community friends! 💌💘🤗 It's officially been 365 day of spreading the #HugOps love. Can you believe it?! Time flies when you're supporting and appreciating incident ...

• hugops
• incident-management
• incident-response
• monthly-badge-challenge
• statuspage

Hey everyone! Steve here from the StatusPage product team. Over the past few months, we've been working on a feature that helps you to show off the uptime of your infrastructure. This feature ...

• beta
• statuspage

Over the next several weeks we'll be sharing some of our Getting Started guides here in the community. Throughout this series of posts, we'd love to hear from customers and non-customers ab...

• incident-management
• incident-response
• new-to-statuspage
• statuspage

Happy Valentine's Day, Atlassian Community! 💘Sending you all lots of #HugOps from the Statuspage team.  Hold up...What's HugOps?! #HugOps is a hashtag used prett...

• devops
• hugops
• incident-management
• statuspage

Hi there! Shannon from Statuspage here.  👋  With Cyber Monday quickly approaching, we're looking to hear from Atlassian customers – specifically from teams who touch incident response li...

• incident-management
• development
• sre
• statuspage
• support

Is Page Id and API Key is different for different users?

• statuspage

Incident response is a team sport, and customer support is an integral part of any team. While Ops is working hard to solve the problem at hand, support is on the front lines communicating with custo...

• app
• incident-management
• incident-response
• integration
• product-announcement
• +4 more tags...

Once you’ve set up your status page, you need to share it with your customers. After all, a status page isn’t very useful if your customers don’t know about it. Check out some of these tips for succe...

• incident-management
• incident-response
• new-to-statuspage
• statuspage

We have a Slack webhook that's used to subscribe to a statuspage.io page for a 3rd party system we use. On a semi-regular basis, we get an email to the email address we used stating: Hey,  ...

• error
• statuspage
• webhook

How can I access components/incidents of particular user using API call?

• statuspage

Hi Community friends, We're working on sourcing more reviews on Capterra – a popular software review site –  to help teams like yours make more informed decisions when choosing an inc...

• communication
• incident-communication
• incident-management
• software
• status
• +2 more tags...

Statuspage is often confused as a monitoring tool. While we do allow you to automate your status page (using integrations and our API), most customers manually update their status page. Check out &nb...

• incident-management
• incident-response
• new-to-statuspage
• statuspage

Hey folks, Looking for some advice/recommendation/best practice in relation to one of the status pages Symantec has for one of our products. Essentially, this product has 30+ data pods (basically l...

• statuspage

Hey folks, Another advice thread but this time around rescheduling maintenance. For one of our pages, we have to give 30 days notice for maintenance on the customer portal. This goes through change ...

• statuspage

Hi there! I am Victor and I’m a Product Manager on the Statuspage team. - - - - Our Slack app is one of the most popular Statuspage integrations. You can easily set it up and start receiving incid...

• statuspage

Incidents happen. It’s how you respond to them that can make a bad situation turn into a great customer experience. Here are our  top 5 incident communication tips . What tips and best practic...

• incident-management
• incident-response
• new-to-statuspage
• statuspage

👋 Hey folks! At Symantec, we have 13 Statuspages for our various cloud products (yeah, a lot of pages but it's worked incredibly well). I've recently been discussing with the team on how we should e...

• statuspage

Components help you tell your users which part(s) of your product or service are impacted by an incident. Read our new   getting started guide   to learn more about how Components work in S...

• incident-management
• incident-response
• new-to-statuspage
• statuspage

Hi! I often have to place scheduled maintenance on our Statuspage and when the window is over a long period (for example weekend security patching) it would be a lot easier to be able to put in the ...

• statuspage

If you’ve ever been tasked with writing a status update when things are on fire you know that it’s hard. It’s often urgent, stressful, and requires conveying clear and accurate communication (of...

• communication
• customer-support
• devops
• downtime
• hugops
• +8 more tags...

Hi

• statuspage