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Unable to add "DOWN" or "UP" to subject line of automation emails

Jake Woodward
Jake Woodward
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May 10, 2023

Hi All, 

I am using Postman for some API automation and within postman I have the ability to email a specific address to alert on any failures. Unfortunately, their email subject line isn't editable and will always look like this - [EXTERNAL]Failures in the monitor. Is there any way around this? I would like my postman automation to send emails to the specific components when a failure is detected and for that component to be assigned the proper status, but there doesn't look like a way around the subject line reequipment.

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Abraham
Abraham
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 11, 2023

Hi Jake,

Abraham here with Statuspage support. Unfortunately, there isn't a workaround for this, as Email automation is hardcoded for now. Since you are using Postman, your best bet is to use the API endpoints to automate instead of email. 

You can find the documentation here: https://developer.statuspage.io/#tag/incidents

Regards,
Abraham 

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