Statuspage

Hi everyone, I’m interested in how service based businesses handle communication when their website or online services experience an outage. Statuspage seems useful for keeping customers informed d...

• Question
• statuspage

Opgenie is being decommissioned next year and I'm trying to export the status page email and SMS subscribers but no emails have landed. Can Atlassian check if there's a bug in the export logic and ho...

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• cloud
• statuspage

On click of ask a question -> the apps that are listed are  -Jira, confluece, followed by 10+ Status page not sure where these are linked to. Is anyone else facing this issue? Please refer s...

• Question
• cloud
• statuspage
• statuspage-cloud

Hi,  I have different templates for the different statuses during a maintenace window.  I would like to be able to preset those templates without having to do this manually when chang...

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• cloud
• statuspage
• statuspage-cloud

  Dear Atlassian Support Team, I am writing to request the cancellation of the subscription I just placed. Order details: Product: Statuspage (Free) Order ID: E-44Y-SWW-GWN-BWR Could you...

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• cloud
• statuspage
• statuspage-cloud

Hi community, I am reporting a front-end rendering bug on Statuspage that happens when incident states are updated. The Issue: When our Slack "Claude Status" integration automatically updates an a...

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• statuspage

We need to clean up the status page email notifications.  We will do this manually. Can this be accomplished by not sending email notifications to updated email addresses?

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• statuspage

whole articles have 404 references for the Zendesk integration on the apps page so where is it?

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• cloud
• statuspage

I have a daily scheduled maintenance item that is long running that I dont want to receive notifications about. I unchecked the "Send Notifications" checkbox in the maintenance item itself, but as so...

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• statuspage

I have setup status page for my business, I allow users to subscribe to email and SMS incident notifications.   SMS only captures the phone number that has subscribed, and we don't capture sta...

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• cloud
• statuspage
• statuspage-cloud

Please delete the Internal ClaimSearch and Test ClaimSearch Statuspage pages, as they are no longer required. 1. https://manage.statuspage.io/pages/t4128g5jvbsd/incidents 2. https://manag...

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• statuspage

Hello.  I've read this page regarding backfilling an incident that has happened in the past:   https://support.atlassian.com/statuspage/docs/backfill-an-incident/   I'm wondering w...

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• cloud
• statuspage
• statuspage-cloud

How to implemeny Status page

• Question
• cloud
• jira-service-management
• jira-service-management-cloud
• statuspage

Hi,  We seem to have a common issue within the team. We can't seem to find our previously created "teams" and "assignee". Creating a new Jira ticket is then, not possible. We noticed t...

• Question
• cloud
• statuspage
• statuspage-cloud

Hi, we had status page long time ago and we dont know by which user was created this, the status page link is this one: https://fmpay.statuspage.io/ However, i couldn't access with my organizat...

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• cloud
• statuspage
• statuspage-cloud

I want this account canceled

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• cloud
• statuspage
• statuspage-cloud

In Page Analytics tab only Subscriber counts are available, unable to see page view count

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• cloud
• statuspage

I am a service provider on ServiceChannel, and I am looking for a solution or integration within Atlassian products (like Jira Service Management) that supports service providers. Specifically, I wa...

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• cloud
• platform-experiences
• statuspage
• statuspage-cloud

As teams grow, maintaining consistency across recurring processes becomes increasingly challenging. Many organizations start with simple workflows that work well for a small team, but as responsibil...

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• cloud
• collaboration
• process-improvement
• statuspage
• statuspage-cloud
• +2 more tags...

Hi, Sometimes we have a need to notify our customers of coming changes in an early phase. Many times, we dont have an exact time of when the change is taking place. It more like a service messa...

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• cloud
• statuspage
• statuspage-cloud

I created an import file and indicated "skip confirmation notification" as "yes" but an email notification still went out.

• Question
• cloud
• statuspage
• statuspage-cloud

Hi, We are currently evaluating/configuring SSO authentication for our Atlassian environment, and had a question regarding contingency access. In the event that SSO authentication does not work pro...

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• statuspage

I created a new account and tried to create an api key. But no api key is being generated. Is there a waiting period since the opening of a new account to the time one can create an API key? Mine i...

• Question
• statuspage

I am attempting to cancel the subscription but cannot figure out how.  I asked for help and it specifies to go to the avatar in the right status page and select billing.  This is not there....

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• cloud
• statuspage

Hello. How do I remove "Powered by Atlassian Statuspage" from the footer of the site and emails? We are currently on the Business plan.

• Question
• statuspage