Opsgenie

The ICC is part of the Incident Management and Enterprise Communications feature set in the Enterprise Plan. To use your Zoom account in the ICC, first go to the conferences tab from within your team...

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Hello there, I’m Kate Clavet, a PMM on the Opsgenie team. I’m sure by now, you’ve heard all about the acquisition and are in the know that Opsgenie is part of the TEAM. We’re thrilled to be joining t...

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Hi there, I’m Samir a Technical Support Engineer for Opsgenie. Just wanted to take a minute to welcome you to our Community Collection and share a tip for “Best Practices Wednesday,” each Wednesday a...

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Opsgenie Edge Connector from A Developer’s Perspective OEC   is an   “edge”   application in Opsgenie’s literature — it indicates that this type of applications of Opsgenie run in the...

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If you're operating always-on services you know that responding quickly to problems and incidents is the key to customer happiness. Engineers need to quickly respond to alerts and prevent issues from...

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Once you’ve signed up for a free trial, our setup wizard will guide you through the following steps: Creating your profile Setting up your team Integrating with your monitoring tools Integrating...

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We’re excited to extend this special joint webinar invitation to you as we’re joined by Dynatrace to demonstrate how Atlassian’s portfolio and Dynatrace can work together to reduce MTTA and MTTR.&nbs...

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As part of our onboarding, we have implemented some preliminary changes to the Quick Start Guide, especially for the customers expanding from the Atlassian Site Admin panel. Here are some of the chan...

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I've got the JIRA OPS Integration setup within OPS Genie.  When an alert is acknowledged in OPS Genie, an incident gets updated in JIRA OPS.  I'd also like to automatically assign the JIRA ...

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In lieu of a Best Practice Wednesday post, I thought today I would provide some information around various enhancements announced at Summit 2019. It is after all a "Best Practice" to stay up-to-date ...

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In the middle of the night -when your sleep is interrupted with a critical alert- a bright & eye-burning screen shouldn't be another problem for you! We are thrilled to announce that Opsgenie D...

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                        Join us for an overview of Opsgenie and to learn how our modern incident management solution improves how quic...

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For admins with large teams, it can be a cumbersome process to provision new users or update an on-call schedule at scale in Opsgenie. Terraform is a platform-agnostic tool that is transforming the...

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Hello everyone - we've recently begun deploying OpsGenie throughout our organization, and one feature that we're looking to implement is the ability to notify external users who are impacted by a par...

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Hello,  I want to know if is possible to disable Quiet Hours (configured under my profile in Opsgenie) when I am on on-call? Do I have to disable it manually? Thanks,

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Hi everyone, welcome to the kb articles for Opsgenie FAQs. I'm one of the Technical Support Engineers for Opsgenie who will be providing weekly posts on FAQs from customers.   All alerts are ...

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Have you checked out the Opsgenie Resource Library? So far it's a collection of 5 white papers, 6 webinar recordings and 19 videos. If you are new to Opsgenie or haven't heard of it before, have a lo...

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Sometimes, you might need to setup more than one from the same integration in order to specify alert creation depending on your filters defined under the integrations, and it might hard to check all ...

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Hay All   I am just getting started with opsgenie and i am trying, to get the watcher xpack in elastic to set the  priority of the alert. But i cant see how to do it.   any advis...

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Hi there! Happy Summit week! We’re excited to announce our fresh, new look! Inspired by customer feedback and Atlassian’s brand aesthetic, the new Opsgenie user interface  is streamlined. You'...

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I have a request to have OpsGenie  trigger notification to on-call team members for ITASKS. I tired to Clone the Create Alert Business Rule and then change the Table to ITASK but of course it wo...

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From opsgenie alert-api, I am trying to get the alerts list for a particular team for last week Monday 8am to current week's Monday 8 am. Can some one help me modify this query pls response = reque...

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I have this scenario I'm looking for assistance on. These particular email alerts I have integrated into OpsGenie get filtered based on the subject name and assigned an Alias for the deduplication ef...

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Hello,   I’d like to know if anyone was able to integrate OpsGenie with the last version of Splunk (7.2.*).   We use Splunk 7.2.5 and Splunk Enterprise Security 5.2.2 and we’d like ...

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Join us for a quarterly webinar where we discuss each new feature enhancement, integration, and change introduced to Opsgenie. We’ll briefly cover and demo the benefits of each change as well as answ...

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