Opsgenie

hello i can not export alerts, using the menu "export CSV". the .zip is generated, but when i open it, i have the following message : "compressed folders error : the compressed folder c:\....&nbsp...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Recently we have been testing out the deduplication feature for repeating alerts. In principle, it’s a good idea - I don’t want many duplicate alerts telling me my virtual machines are dying when on...

• Discussion
• cloud
• opsgenie

團隊有一個想詢問的使用情境 1.當相同Alias告警次數累積到一定程度，alert Priority是否可以升級 EX: P4 Escalation > P3 2. Alert在什麼情境下可以設定升級為incident 不另外開發狀況下，opsgenie設定是否可以做到

• Question
• cloud
• opsgenie
• opsgenie-cloud

    When having multiple alerts in OpsGenie that need to be addressed quickly, it can be tedious to click on multiple pages to add notes.   Proposal: Add a quick "Note" button to ...

• Discussion
• feature
• opsgenie
• suggestion

What could be the problem here, Am getting this error below after creating the Auth between Opsgenie and salesforce, this instruction was followed  https://support.atlassian.com/opsgenie/do...

• Question
• opsgenie
• opsgenie-cloud
• salesforce

We have some users using OpsGenie that will transparently (for the most part) migrate to their JSM projects as described here:  Set up operations and complete your move to Jira Service Managemen...

• Question
• cloud
• jira-service-management
• jira-software-cloud
• opsgenie

Hi All,    I have created teams and services.  Service1: JIRA India Team Service, Team1/Responders: - JIRA India Team Service2: Infra India Team Service, Team2/Responders: - Infra ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

  Is it possible in Opsgenie to to "prepend" the Entity name (and perhaps a colon delimiter) to the message text?  That is, without having to modify the vehicle(s) we are using to convey t...

• Question
• cloud
• opsgenie
• opsgenie-cloud

The SumoLogic integration allows you to add the `ResultsJson` from a given Sumologic payload. This can be added to the description of your alert as follows {{ ResultsJson }} However, it can look qui...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Slack message previews of Alerts are truncating URLs that are included. The full URL is included in the alert message in the integration but it is broken in Slack.  

• Question
• cloud
• opsgenie
• opsgenie-cloud

Will the retirement of Teams connectors affect Opsgenie integration with Teams V2?

• Discussion
• cloud
• opsgenie

Hello - In our set up we say if an alert comes in through an integration, it has priority P1, and tag of prod/production etc., then create an incident (alert).  When this happens the on-call per...

• Question
• opsgenie

Hi, I was trying to get alerts between a period of time, when I used the query as "" query": "createdAt>=20-08-2024 and createdAt<=22-08-2024" it is giving me some list of alerts but when I ...

• Question
• opsgenie

    How can I create an alert in Opsgenie, after integrating with email, if the count of my emails exceeds 100 within 30 minutes? How to Create a new policy and set the condition to trig...

• Question
• cloud
• opsgenie
• opsgenie-cloud

We use another system to for schedule resourcing and would like to be able to pull monthly data out of Opsgenie.  We have looked at the Get Schedule and Get Schedule timeline apis but don't see ...

• Question
• opsgenie

We run a helpdesk and have team members who came and go often (either promotions or leave).  We don't see an easy way to change a rotation for the future.  I saw notes that say you must cre...

• Discussion
• opsgenie

A team was deleted by mistake and now we need to recover it. it would be best to recover all data and setups, but  only the schedule would be good enough. Is this possible.

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi all,  my question is hopefully simple to solve.  I wanna map the Priority (or as Statuspage name it, "impact") from the incoming alerts to the Priority inside of opsgenie.  ...

• Question
• datadog
• opsgenie
• statuspage

Do I need Atlassian Access? Because I see you have to pay for it before I can integrate with Azure AD (Entra ID)?

• Question
• cloud
• opsgenie
• opsgenie-cloud

Working on getting some routing rules setup and running into an issue (more of an annoyance but potential issue based on rules). Currently I want to create routing rules for the following cases: Ro...

• Question
• opsgenie

  Hello community, I need your help. I am currently a Jira administrator in training, I have a standard license and I need to know if it is possible to automatically generate an alert in Opsgen...

• Question
• alert
• jira-service-management
• monitoring
• opsgenie

Dear Community , We seem to be having an issue that the email alert we sending to Opsginie from Sqlserver every 5 mins but it seems . The Opsgenie has a 15 mins span wait time to receive this email...

• Question
• cloud
• opsgenie

Hi All, I've been working on the integration from Zabbix to Jira Helpdesk. Having some difficulties trying to get the zabbix triggers to create jira tickets. Any advise would be great to help me wit...

• Question
• jira-helpdesk
• zabbix

When I go to an on-call schedule I can export the calendar that lists the entire team's schedule. But I only want to see my own on-call schedule on my Google Calendar, not my teammates'. How do I do ...

• Question
• opsgenie

Can Opsgenie monitor events from Salesforce Service cloud? then create tickets in Jira, etc?

• Question
• opsgenie