Opsgenie

I'm currently running a trial of OpsGenie on the standard plan and really like it so far. Will probably go ahead and subscribe for our ops teams. Looking into how to integrate our local systems I fou...

• Question
• oec
• opsgenie

Hello,   We use a routing rule to route alerts mo.-fr. 8:00-18:00 to escalation team1 Everything else get routed to on-duty schedule. At on-duty schedule we rotate weekly.   I hoped t...

• Question
• opsgenie

Do you have 2 minutes (and 40 seconds)? Check out this intro video that explains "What is Opsgenie" or read the paragraph below: Opsgenie is a modern incident management platform for operating alwa...

• Discussion
• opsgenie

Hi everyone! We'd like to understand how to map Jira's Priority field to OpsGenie's. I read through the documentation but Jira has a global set that we can't modify to include the P1-5 substrings. ...

• Question
• opsgenie

It may seem intuitive to some, but a common mistake that folks make is giving too many users in their account Owner or Admin roles. These roles have the power to change many configurations in the acc...

• Discussion
• opsgenie

With the recent cloudflare network problem, our sites went down. Of course, opsgenie received alerts form several systems and kept beeping and showing up notifications  for all of then. So the ...

• Question
• opsgenie

Hey All, I am trying to use OpsGenie API - specifically the "who is on call" one (https://docs.opsgenie.com/docs/who-is-on-call-api) however no matter what I try I always get the 'unauthorized' resp...

• Question
• api
• authorization
• opsgenie

Please share me Document to know about Atlassian OpsGenie i want this to install and work on it .Please share me guide to know about this and setup thsi.

• Question
• jira
• opsgenie

Hey All, Happy Friday, I was wondering if anyone can point me to where I can find a tutorial on OpsGenie. Thanks Victor

• Question
• opsgenie

The purpose of this post is to guide you through the setup of OEC and Ansible so you can trigger custom actions in the form of playbooks. Disclaimer: I performed all the actions for this guide on a...

• Article
• opsgenie

To be more thorough in making sure users are prepared for being on-call, users can test out their contact methods. Here are a few things to consider when testing out the on-call user’s devices and em...

• Article
• opsgenie
• opsgenie-tips

Opsgenie Features   Q:  All features on the side bar are not being displayed. How can I access all of them?   A:  If all Opsgenie features are not visible on the left side ba...

• Article
• opsgenie
• opsgenie-tips

I can get an alert successfully created with this PS scriptlet: [ Net.ServicePointManager ]::SecurityProtocol = [ Net.SecurityProtocolType ]::Tls12 $body = @ {     ...

• Question
• opsgenie

Hi there community! We are currently using Jira SD to assist our internal customers, but we would like to have better notifications and a statuspage for major incidents, so we found Opsgenie. The th...

• Discussion
• jira-service-desk
• opsgenie

When configuring Opsgenie to notify multiple users regarding the same alert,   there are a couple of approaches to setting this up effectively. For example, multiple responders can be added on a...

• Article
• opsgenie
• opsgenie-tips

Hello, I have a bit of a complex question and was curious if anyone here might have some better insight on how to achieve this: My goal is that if am alert comes in at night, a user should not re...

• Question
• opsgenie

Hi there!  We all know that incidents can be messy, but they happen. Managing your response and planning ahead can make a *huge* difference in the duration and chaos of an incident. We have ...

• Article
• bitbucket
• jira
• jira service desk
• opsgenie
• statuspage

I am curious how Opsgenie got its name? Does anyone know the story behind it?

• Question
• opsgenie

Hello Everyone, I saw OPSGenie at the Summit this year and it looked really cool!  I made a note to look into it when I returned home.  Since then one thing that has become an important is...

• Question
• opsgenie

Haven't found a way to make current calendars in OpsGenie sync with Outlook Calendar. When exporting to outlook I get the message:  Add this Internet Calendar to Outlook and subscribe to update...

• Question
• opsgenie

Would be great if the incoming email Integration also had a way of reply to an email when the alert is closed or notes are added. The system I'm working with supports reply to one email address ...

• Question
• opsgenie

I have a large number of alerts that have been emailed to OpsGenie via a rogue program that was configured incorrectly.  I would like to delete all the alerts (10,000 of them) however I can o...

• Question
• opsgenie

Does OpsGenie have a way to monitor if a voip phone line is down? 

• Question
• opsgenie
• voip

I have the exact same issue as can be found on the old read only forums here: https://community.opsgenie.com/t/alert-sounds-on-huawei-running-emui-8-0/1066/6   Is there anything that can be d...

• Question
• opsgenie

We have a use case to stop sending alerts for a specific application, if we there is a planned downtime for that application and we pass this downtime info to Opsgenie via JIRA ticket.  Can we ...

• Question
• opsgenie