Opsgenie

  My company needs to delete its opsgenie organization. how should we proceed ? Thank you in advance for your answers

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello, by using integration opsgenie and slack how to implement the following workflow: slack channel member (first tier support) raises an incident on slack by using e.g. button or command and thi...

• Question
• opsgenie

Hey, We're using Opsgenie with Coralogix integration. We have the properties `{{_payload.alert_value}}` with the the following value [{"labels":{"topic":"my-favorite-kafka-topic"},"percentageOverTh...

• Question
• cloud
• opsgenie

I have a generic mattermost api url/key and that can accept alerts to any channel. I am trying to setup this integration in opsgenie where there is no option to mention the channel name I wish to sen...

• Question
• opsgenie

The Opsgenie home page displays this message: "Empower your teams to natively work on alerts and on-call in Jira Service Management, so they don’t switch to Opsgenie every time" I have a few qu...

• Question
• opsgenie

  I have 'On-Call' schedules setup in JSM. Is there a way to call/text the on call person when an incident is created?

• Question

We usually record our on-call schedules for teams within Confluence. Recently we've begun the transition to Opsgenie scheduling however, it would still be very useful to utilise the Confluence space ...

• Question
• cloud
• confluence
• confluence-cloud
• opsgenie
• opsgenie-cloud

Hello, I'm using Android and the app's version is 3.8.8. I'm trying to configure OpsGenie to sent notifications with sounds besides the silent mode or do not disturbed, but when I'm going to Pr...

• Question
• cloud
• opsgenie
• opsgenie-app-for-android

   I see no "order by" or "sort" clause in the OpsGenie query language.  My results to this query are coming out most recent first by create time and I'd like the oldest first. (resp...

• Question
• cloud
• opsgenie
• saved
• sort

Dear all, I know I can see the list of alerts attribuited to a Team. Is it possible to have a unique dashboard (consolle) with a full view of more alert lists, each of them associated to a related t...

• Question
• opsgenie

      I was working on installing the OpsGenie plugin in our ServiceNow production instance and It seems that once we upgraded our ServiceNow instances to Xanadu, the OpsGenie plugi...

• Question
• cloud
• opsgenie
• plugin
• servicenow

Hi,   I have recently migrated to Jira and I am struggling to setup part of my application. Basically, every time a support ticket is created, I want the person who is on call to be notified ...

• Question
• opsgenie

Is there a way to get the currentDate as an extra property or as a label so that it can be used as part of my alias in the opsgenie integration? I tried to add it as an extra property to the opsgeni...

• Question
• cloud
• opsgenie
• opsgenie-cloud

We are using Opsgenie for Alert Management slack app. We have multiple Slack channels and routing rules configured by admin.  However, some type of alerts should be forwarded into specific Sla...

• Question
• opsgenie

Hi there, we are in the process of migrating from Jira DC to Jira Cloud. In the current Jira DC setup, we use Opsgenie and things work okay. How is the current integration going to be affected? I've ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Will Opsgenie be able to page once for all the different alerts that could occur on a cluster during an outage but show the different alerts separately in the UI? Page just once for each cluster is ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

We've followed the configuration steps for the Zendesk integration for the "Creating alerts in Opsgenie for the Zendesk tickets" workflow and are successfully able to trigger alerts from a Zende...

• Question
• cloud
• opsgenie
• opsgenie-cloud

I have a problem, I added Opsgenie, but now it does not show in our atlassian account and I have mistake on screenshot. 

• Question
• jira-service-management
• opsgenie

When requesters ring and get the "press 1 for x, press 2 for y" voice prompts  - is there an option to do something when they don't press anything? Currently it just hangs up the call, would be ...

• Question
• cloud
• opsgenie

Hi all, I would like to start implementing Opsgenie in my organisation, however, with the current migration of Opsgenie to JIRA ITSM, it's not 100% clear where to start. The target state would be u...

• Question
• cloud
• itsm
• opsgenie
• opsgenie-cloud
• status-page

  One of its useful features is the ability to attach notes to alerts, providing crucial context during incident response. There are exciting opportunities for enhancement in how these note no...

• Article
• alerts
• atlassian
• notes
• opsgenie

  How do I get Incident stakeholder emails to display the impacted service name rather than the service key? it is not easily interpreted by users. 

• Question
• cloud
• incident-management
• opsgenie
• opsgenie-cloud

    Hi Team, Good day! One of our customers is using Standalone Opsgenie with the Standard Plan. We have a concern regarding notifying end customers who are not part of any on-call...

• Question
• cloud
• opsgenie
• opsgenie-cloud

We are encountering additional costs for SMS and Voice calling in our instance that we would like to mitigate by target training the individuals who are using the most calls/SMS rather than creating ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi,  In the documentation there are two options of configuring incoming call routing  To integrate incoming call routing, you must first get a phone number. Opsgenie offers two options...

• Question
• opsgenie