Hello. I have a question about setting up a secondary instance of OpsGenie for Alert filtering. Here is the current scenario. We have some lab devices and some production devices in our network. Curr...
Hello, I am using the Jira integration in Opsgenie (create a Jira issue when alert is created) and would like to change the due date field to be today + 7 days. Is this possible? The only possible w...
We are using the Datadog integration and our monitors create alerts by messaging opsgenie-service. However, I can't get things working to close the alert when the datadog monitor recovers. I thought ...
Does anyone have experience with integrating OpsGenie with Zoho Desk? At minimum we would like to create a ticket in Zoho Desk from an alert in OpsGenie (forward the alert). Nice to have, but not re...
Hi all, I was wondering if it is possible to integrate Opsgenie with Microsoft Defender to receive alerts when an attack occurs? Kindly regards, Hikmet D
Hi, I've integrated Zabbix 6.0 with Opsgenie as indicated here: https://www.zabbix.com/integrations/opsgenie I receive all the error messages but I don't receive the messages when they are RESOLVED...
Hi All, Actually we have different types of alerts like P1, P2, P3, P4, P5. P5 is informational alert. So I need to stop the voice and call notification for P5 alerts only. Could you please tell me ...
https://support.atlassian.com/opsgenie/docs/send-voice-and-sms-notifications/ We're using Opsgenie in Taiwan, and according to the above official documentation, there's no voice number for Taiwan un...
Hi, I am currently using the v2 schedules endpoint to extract the timeline for each schedule. I am facing an issue when the type is default it returns two objects in the finalTimeline>rotations&g...
Hello, we have some alerts whose description are in a json format. For example a description would be like {"key": "value", "key2":"value2"} How can we search the alerts to...
I mistakenly deleted a TEAM in opsgenie. Is there a way to restore it.
Hello All, we use the SNOW integration for Opsgenie and we've recently developed a business need that I can't seem to find a solution for in Opsgenie's documentation today. Right now ...
Is there a way to let notes and attachments roll forward into future alerts of the same type, we would like to add lessons learned, SOP, and the like so that we can work through things faster.
Hi, There are two teams (A and B) that are using OpsGenie that will eventually become 1 team. I want to create a process where if team A gets an alert, team B gets a copy of the same alert. ...
Hi everyone, We have an integration with Opsgenie by using the Java Opsgenie client "com.opsgenie.integration" % "sdk" % "2.11.2" In which we crea...
We have a few Opsgenie on-call users who are first notified by calling their cell phone, as expected by their notification settings. However, when they answer the call, the automated recording with t...
OpsGenie novice here...we have an integration with our JSM portal set up so that when a specific issue is created, we notify two different teams' schedules. The issue I keep running into is that whi...
Hello! Being a new opsgenie admin/user I'm looking for a built in tool of sorts that would allow me to import a .CSV file to enter monthly schedule overrides. API right now is out of the pic...
Hi, I have setup a ton of integrations which create tickets in Jira when an alert is created in OpsGenie. I have a new field to capture the OpsGenie alert ID in the Jira ticket so it is easy to find...
Hi there, We're having problems with the Google Cloud integration request parsing. We can see in the logs that the request is coming in (bottom of image). The body is rich in inform...
Resolved...
I'm looking to configure the integration between Jira and Opsgenie so that it triggers an alert in Opsgenie only when a ticket is created via the portal. I want to ensure that our team receives imme...
I want to know how to take a backup of opsgenie and trying to take backup emails daily
We currently use the JSM integration to do basic Agent alerting for new JSM incidents that come in. This function works fine but we would also like to use the functionality provided by the Responder ...
We have a StatusPage integration to Opsgenie that's triggered via an email integration. Basically we have an email integration that receives the notification emails from a Third Party StatusPage. Th...
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