Another exciting addition to our Incident Investigation view. Since April, we've made quite a few enhancements, you can read about them here. Our most recent enhancement means that when investigating...
We’re happy to announce the availability of five new integrations with Opsgenie. Read below to learn more about each integration and click through for product documentation and step by step directi...
I recently had the chance to catch up with @Nick Frandsen, co-founder of Dovetail Studios. Dovetail helps design, build, grow, and invest in technology companies, primarily in Australia and incr...
We’ve released a new version of the Opsgenie Mobile App that includes enhancements already introduced into the web app to empower a collaborative, transparent incident management process. To enjoy th...
We’ve recently updated the way that users are mapped in the new Slack app for incident management. Before, users were mapped automatically based on their email address. This meant that a user’s email...
What’s New as of May 21, 2020 Hi there! We recently made some changes to the way you can leverage Single-sign on and authorization within Opsgenie. Based on customer preference and feedback we intr...
Starting on June 8, 2020 support@opsgenie.com will not be an option to contact support. Instead, you can reach out to our support team through our web contact forms below or the in-product chat.* ...
We’re pleased to announce that we have added incident management features for all customers on the latest paid plans (Essentials, Standard, and Enterprise). There’s no additional charge or change req...
As of April 22, 2020, we’re introducing various enhancements to streamline collaboration and resolution while managing incidents from Opsgenie. We’re changing the information necessary to create an i...
New Horizontal Navigation Experience We’re introducing a new navigation bar to Opsgenie. This new bar makes it easier for you to move through the Opsgenie app, faster. This change comes aft...
Thanks for making Remote Summit such a big success! As is typical of Summit, we announced a various enhancements and improvements to further support streamlined incident management. To be sure ...
*Updated 5/11/20. We've added a Deployment API which allows you to investigate deployments in Opsgenie from the deployment tool of your choice, read on below for more details about the new API. De...
Hi there! Is everyone psyched for Remote Summit 2020? I know I am. This year for the Summit Scavenger hunt I ordered a very special piece of surprise swag to send each participant who qualif...
Hi there! Folks new to Opsgenie sometimes can get a bit perplexed when setting up their Routing Rules and Escalation Policies. Especially if they’re used to using an excel spreadsheet for sc...
This list was inspired by some recent chats that I've had with newer Opsgenie customers. Sometimes people get stuck doing something a certain way, or are forcing solutions to work together because of...
It's that time again, January flew by. But as usual we've got some fun updates for you. Incident Details Updates We've enhanced the incident details view so that you can ea...
We’re excited to announce our upcoming incident detail look which will be live on Tuesday 28th January 2020. As an incident management tool, Opsgenie offers the incident details page as the sour...
Every Opsgenie team has an on-call roster with their team members. As a team member, when you start your on-call week, how can you be sure that your notifications are setup correctly? This is essenti...
It's the New Year, no one wants to look back! But we must still continue the monthly tradition of a rollup of what's new in Opsgenie to be sure that you don't miss a thing! Opsgenie ...
As we bring 2019 to a close I've been reflecting on how the Opsgenie Collection has grown. Although we haven't even reached one year old just yet, we've still achieved a lot. Here's a quick look...
If you're already using Opsgenie for Incident Response, you know the importance of having the mobile app at your fingertips when something's broken. We're happy to announce that additional functional...
Since its release in the AWS New York Summit back in July, AWS EventBridge has attracted a lot of attention. In fact, it has been hailed as “the biggest thing since AWS Lambda itself”, by Jared Short...
Hi! First of all, I would like to say a big thank you for the OpsGenie team for each integration (Slack, call routings, apps, Jira, etc.). Because that integration helps me to reduce the time of r...
This article explains how you can route alerts in Opsgenie to specific teams using values from custom fields in Jira Service Desk. Please Note: This document covers only the cloud version of Jira S...
Hi there, we have a lot of exciting announcements this month, specifically around Dark Mode. You don’t want to miss out! Dark Mode for Mobile App is here! A few weeks ago, we annou...