Community resources
Community resources
Community resources
Opsgenie
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It's that time again, January flew by. But as usual we've got some fun updates for you. Incident Details Updates We've enhanced the incident details view so that you can ea...
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We’re excited to announce our upcoming incident detail look which will be live on Tuesday 28th January 2020. As an incident management tool, Opsgenie offers the incident details page as the sour...
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Every Opsgenie team has an on-call roster with their team members. As a team member, when you start your on-call week, how can you be sure that your notifications are setup correctly? This is essenti...
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It's the New Year, no one wants to look back! But we must still continue the monthly tradition of a rollup of what's new in Opsgenie to be sure that you don't miss a thing! Opsgenie ...
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As we bring 2019 to a close I've been reflecting on how the Opsgenie Collection has grown. Although we haven't even reached one year old just yet, we've still achieved a lot. Here's a quick look...
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If you're already using Opsgenie for Incident Response, you know the importance of having the mobile app at your fingertips when something's broken. We're happy to announce that additional functional...
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Since its release in the AWS New York Summit back in July, AWS EventBridge has attracted a lot of attention. In fact, it has been hailed as “the biggest thing since AWS Lambda itself”, by Jared Short...
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Hi! First of all, I would like to say a big thank you for the OpsGenie team for each integration (Slack, call routings, apps, Jira, etc.). Because that integration helps me to reduce the time of r...
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This article explains how you can route alerts in Opsgenie to specific teams using values from custom fields in Jira Service Desk. Please Note: This document covers only the cloud version of Jira S...
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Hi there, we have a lot of exciting announcements this month, specifically around Dark Mode. You don’t want to miss out! Dark Mode for Mobile App is here! A few weeks ago, we annou...
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...o integrate with systems that are behind a firewall and are not accessible from the public internet. Regardless of whether you integrate cloud monitoring, ITSM tools, or on-prem systems with O...
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Hi there! We all know that incidents can be messy, but they happen. Managing your response and planning ahead can make a *huge* difference in the duration and chaos of an incident. We have ...
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Hi there! I can’t believe it’s that time again--time to cover all the exciting enhancements and integrations Opsgenie released this month. First let’s start with the big news: Zoom...
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The ICC is part of the Incident Management and Enterprise Communications feature set in the Enterprise Plan. To use your Zoom account in the ICC, first go to the conferences tab from within your team...
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For admins with large teams, it can be a cumbersome process to provision new users or update an on-call schedule at scale in Opsgenie. Terraform is a platform-agnostic tool that is transforming the...
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When configuring Opsgenie to notify multiple users regarding the same alert, there are a couple of approaches to setting this up effectively. For example, multiple responders can be added on an ...
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Hi there! This is our second monthly digest. We've got some exciting things to talk about this month, including a customer favourite, Dark mode! Take a look to learn more and see various resour...
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Join us for a quarterly webinar where we discuss each new feature enhancement, integration, and change introduced to Opsgenie. We’ll briefly cover and demo the benefits of each change as well as answ...
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For those of you working with strict data privacy requirements, Edge Encryption might be a great solution when it comes to alerting and incident management. Edge Encryption for Opsge...
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Note: The new UI will be available for Version 3.1.5 for both iOS and Android. We're working to provide the best user experience by standardizing the look & feel across the product. First,...
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In the middle of the night -when your sleep is interrupted with a critical alert- a bright & eye-burning screen shouldn't be another problem for you! We are thrilled to announce that Opsgenie D...
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To be more thorough in making sure users are prepared for being on-call, users can test out their contact methods. Here are a few things to consider when testing out the on-call user’s devices and em...
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As part of our onboarding, we have implemented some preliminary changes to the Quick Start Guide, especially for the customers expanding from the Atlassian Site Admin panel. Here are some of the chan...
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Hi there! This is our first official monthly digest for Opsgenie. Since we've joined Atlassian, we've been making a lot of product changes and enhancements. That being said, it's a lot to keep up wit...
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We’re pleased to announce that Opsgenie now has an app listed in the Zendesk Marketplace. This app allows users to manually create Opsgenie alerts from Zendesk tickets, right from the Zendesk...
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