...o integrate with systems that are behind a firewall and are not accessible from the public internet. Regardless of whether you integrate cloud monitoring, ITSM tools, or on-prem systems with O...
Hi there! We all know that incidents can be messy, but they happen. Managing your response and planning ahead can make a *huge* difference in the duration and chaos of an incident. We have ...
Hi there! I can’t believe it’s that time again--time to cover all the exciting enhancements and integrations Opsgenie released this month. First let’s start with the big news: Zoom...
The ICC is part of the Incident Management and Enterprise Communications feature set in the Enterprise Plan. To use your Zoom account in the ICC, first go to the conferences tab from within your team...
For admins with large teams, it can be a cumbersome process to provision new users or update an on-call schedule at scale in Opsgenie. Terraform is a platform-agnostic tool that is transforming the...
When configuring Opsgenie to notify multiple users regarding the same alert, there are a couple of approaches to setting this up effectively. For example, multiple responders can be added on an ...
Hi there! This is our second monthly digest. We've got some exciting things to talk about this month, including a customer favourite, Dark mode! Take a look to learn more and see various resour...
Join us for a quarterly webinar where we discuss each new feature enhancement, integration, and change introduced to Opsgenie. We’ll briefly cover and demo the benefits of each change as well as answ...
For those of you working with strict data privacy requirements, Edge Encryption might be a great solution when it comes to alerting and incident management. Edge Encryption for Opsge...
Note: The new UI will be available for Version 3.1.5 for both iOS and Android. We're working to provide the best user experience by standardizing the look & feel across the product. First,...
In the middle of the night -when your sleep is interrupted with a critical alert- a bright & eye-burning screen shouldn't be another problem for you! We are thrilled to announce that Opsgenie D...
To be more thorough in making sure users are prepared for being on-call, users can test out their contact methods. Here are a few things to consider when testing out the on-call user’s devices and em...
As part of our onboarding, we have implemented some preliminary changes to the Quick Start Guide, especially for the customers expanding from the Atlassian Site Admin panel. Here are some of the chan...
Hi there! This is our first official monthly digest for Opsgenie. Since we've joined Atlassian, we've been making a lot of product changes and enhancements. That being said, it's a lot to keep up wit...
We’re pleased to announce that Opsgenie now has an app listed in the Zendesk Marketplace. This app allows users to manually create Opsgenie alerts from Zendesk tickets, right from the Zendesk...
Hi, all We have a few updates to Post Mortems to share with you. Post Mortem related fields have been added to incidents. This means you now have greater control over tagging incidents that requi...
Just wanted to share this cool bit of information with you all here, that our integration with AWS Security Hub is now live. Use Atlassian Opsgenie Amazon Security Hub Integration to forward ...
When being on-call, it’s important that users are receiving notifications from alerts during the time of an issue. To make sure that the on-call engineer is properly receiving these notifications, th...
Hi there! I just wanted to share this great video that explains how to set up an email integration, it's a fun way to "get your feet wet" in terms of of setting up integrations. The email int...
Now that Opsgenie Actions are GA, we have some more exciting news to share with you! You can integrate Opsgenie and AWS EC2 Rescue using Actions to troubleshoot your Amazon EC2 instances a...
The purpose of this post is to guide you through the setup of OEC and Ansible so you can trigger custom actions in the form of playbooks. Disclaimer: I performed all the actions for this guide on a...
We're so excited to announce that Opsgenie Actions are now GA! 😄🎉 Opsgenie Actions allow you to run automated scripts and playbooks via 3rd-party platforms like AWS Systems manager and a Gen...
Handling your Opsgenie Subscription. Q: Where can I change the number of users, upgrade my plan or edit/pay my invoices? A: All of these actions can be taken from the Billing s...
When incidents happen, it is crucial to diagnose and solve the problem as fast as possible. Equally important to this, teams need a way to reflect on why the incident occurred and how they can improv...
Opsgenie Edge Connector from A Developer’s Perspective OEC is an “edge” application in Opsgenie’s literature — it indicates that this type of applications of Opsgenie run in the custo...