Jira

We’re looking into updating the Jira Software Timeline to display all work items, not just those with a parent (epic). This change would help teams see the full picture of their wor...

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Hi Jira community, We have a webinar on agentic developer workflows with Jira, Bitbucket & Rovo Dev, on November 13th, 2025.  Rovo Dev is Atlassian's context-aware AI agen...

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Do you want to learn more about Atlassian? Then take a look at our video series: Atlassian Answered ⭐️ With Atlassian Answered, the amazing @Kevin Lee answers your top questions about Atl...

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The holidays are almost here… are your Jira projects ready for a seamless handoff? Join us at the next Atlassian Live to discover how Jira automations and integrations with Loom and Confluence can ...

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Whether you're having a blast with the Atlassian team in Barcelona or enjoying Team '25 Europe from the comfort of the on-demand library, this is your pit stop for: 🏆 All new Jira features 🤝 ...

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Hi Atlassian Community! We’re excited to announce custom onboarding for Jira Cloud. Welcome new site users with a tailored experience and set them up for success from day one. Available in Jira Pre...

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Last year, we commited to evolving the language in our tools to better reflect the diverse ways teams define and manage their work in Jira. Today, we're excited to announce that Jira's t...

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Hello and welcome to the Jira Community! We’re sharing some of our favourite resources to help you and your teams get started on your Jira journeys:       Our Ji...

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The user was able to login in Oct, now they are not. Not receiving verification code. 

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We’re using a Jira board where customers submit support requests through an online form. Our team replies to customers directly from the Jira ticket, which sends an email to the customer. A customer...

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How to block the creation of subtasks in tasks Making it available only for stories Without the use of external plugins, it can be done via workflow.

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Create Webhook 1.0 API not working for granular scoped PAT and working fine for PAT without scopes. https://api.atlassian.com/ex/jira/{cloudID}/rest/webhooks/1.0/webhook { "code": 401, "me...

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Hi, I’m trying to mention the Reporter (issue creator) in a Jira Automation rule, but it doesn’t seem to work. I’ve tried several smart values, including: @{{issue.reporter.displayName}} and @{{iss...

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I am looking for a query that can find tasks that have a common text string in the summary across multiple different epics. I want to only pull from the epics in that project that have a specific val...

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• jira-cloud

Hi, I’m trying to mention the Reporter (issue creator) in a Jira Automation rule, but it doesn’t seem to work. I’ve tried several smart values, including: @{{issue.reporter.displayName}} and @{{iss...

• Question
• cloud
• jira-cloud

I have a custom field named "Email", which is of type Short Text (single line) and contains an email address.I’m trying to use this field value in the Recipient field of a Jira Automation rule to sen...

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I’m having an issue with handling CC addresses in email-created requests in Jira Service Management. Our incoming email requests are processed via the Email This Issue (v2.2) app, which doesn’t seem...

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I am writing about RSS export from Jira that did not match the Jira issue because it seems that the source was interpreted as a macro instead. I expected the source description to be copied to the RS...

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Hi! I've recently created a Jira Automation rule where, upon receiving a webhook with issues, if they're one of two classes and in either of two states, they are put in "En test" (for US) or "Test" (...

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How can I add a parent to the issues created? From the rule I have created wouldn't help with dropdown of epic(parent) to list all the issues under it in timeline. How can I improve the rule to actua...

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Hi Team, I’m integrating Jira Cloud REST APIs using OAuth 2.0 (3LO) and noticed some unexpected token invalidation behavior during automation. Here’s my current setup: I obtain an access token an...

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I want to notify our release team that items are ready for them to process. The criteria are: The story or Bug must have the status Done. One specific subtask that contains release info needs to ...

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Hi,   So we are interested in using the Teamwork Collection but the question we are having is if we can book additional Jira licenses as we have e.g. Freelancers which should have access to Ji...

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I am looking to create an intake method for a requestor to include specific data in the creation of a TLE.  Would it be possible to have a template or an existing TLE that they could clone? Ba...

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I'm trying to set up a http request in an automation rule. post action to 'https://login.microsoftonline.com/<TenentID>/oauth2/v2.0/token' creating var: Bearer {{webhookResponse.body.ac...

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How do I remove Drawio from my apps? We have no one using it any longer. Thanks

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We have a custom field called application and a number of options under it that all contain "HC - " as part of their name as well as several other options.  I want to filter on only the options ...

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Hi everyone! My question is the title, what is copied when doing a clone for an issue. We need to define some custom fields to not be copied while cloning in our project. All the info in the commun...

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Hi, I have an issue with posting screenshots on comments in a team based prokect when the issue is on certain status,  for example ticekts that I can post images to the comments are on status t...

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Hi Community, I’d like to check whether it’s possible to use the Copy Product Data feature to merge two instances that belong to separate organizations. If this is supported, could you please sha...

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Hi everyone,   I'm currently exploring the capabilities of Rovo within our Confluence environment and was wondering: Can Rovo access and analyze structured data stored in Confluence database...

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If I have a issue what is due within next 3 days, I get an notification per Email (I am assigned to this issue and I am also the reporter). That's good. Problem is that I get this Mail (Subject "Iss...

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I’m new to being a Jira Cloud administrator (someone who manages the Jira system for my team/company). What advice can you give me to learn Jira efficiently?

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