Cannot open tickets

[Adam Nielsen]

Hey,

when I open a ticket in Jira it loads for minutes, then it shortly shows the content,  but then suddenly its replaced with an error message:

I tried to clear cookies/cache, used Firefox and Chrome, and inkognito mode, but it all did not work.

Any suggestions?

[Wouter Hoek · Accepted solution]

Cross posting:
https://community.atlassian.com/forums/Jira-Service-Management/have-such-trouble/qaq-p/3287220#U3287243

Looks like an issue on Atlassian's end.
Same thing happening here.

edit:
https://jira-software.status.atlassian.com/incidents/kvpmkndcdfyk

[Evgenii]

Hi, 

According to multiple messages about same error, it's global  problem.
There is no incident at current moment, but I think it will appear soon,
https://jira-software.status.atlassian.com/

[Timo]

All users in our org have the same issue across all spaces in JSM/JIRA.