Some of the issue types are not reflecting in the plan view

[Archana Meganathan_ Vodafone _External_]

We are observing that some issue types are not reflected in the Jira Plan. The hierarchy configuration appears to be incorrect or out of sync, resulting in missing issue types and parent-child relationships in the Plan view.

"Some issue types are missing from the Plan view due to hierarchy configuration issues(CAT-Program, CAT-Epic, CAT_Feature)." could you provide me a fix for the issue

[Trudy P Claspill]

Hello @Archana Meganathan_ Vodafone _External_ 

Welcome to the Atlassian community.

Are you using Jira Cloud or Jira Data Center? Do you see menu options across the top of your screen or in a navigation panel on the left? The former would be Jira Data Center and the latter would be Jira Cloud.

As a user community we have no direct access to your Jira instance to investigate this issue. We can offer suggestions, but the debugging effort will need to be executed by a user that has administrative access in the Jira instance. Are you an administrator of the Jira instance? If not, your next step needs to be contacting the administrators of your Jira instance to report this problem.